Assistant Bakery Manager

Description

This role is responsible for assisting with staff supervision, product quality, customer service, inventory control, and maintaining food safety and sanitation standards. The Assistant Bakery Manager helps ensure efficient operations, attractive product presentation, and a positive shopping experience for customers.

Key Responsibilities

Operations & Production

• Assist in planning, preparing, and executing daily bakery production schedules
• Ensure bakery products meet company quality, freshness, and presentation standards
• Monitor product pricing, labeling, stocking, and rotation (FIFO)
• Help maintain clean, organized, and safe bakery workspaces and displays

Team Leadership & Training

• Support hiring, training, coaching, and scheduling of bakery associates
• Supervise employees during shifts and provide guidance and feedback
• Enforce company policies, procedures, and food safety regulations
• Assist with performance evaluations and corrective actions as needed

Customer Service

• Provide excellent customer service by addressing questions, special orders, and concerns
• Resolve customer issues promptly and professionally
• Promote bakery items, seasonal products, and store programs

Inventory & Merchandising

• Assist with ordering supplies, ingredients, and finished goods
• Monitor inventory levels to minimize waste and out-of-stocks
• Support visual merchandising, signage, and promotional displays

Food Safety & Compliance

• Ensure compliance with all health department regulations and food safety standards
• Follow proper handling, storage, and sanitation procedures
• Assist during health inspections and audits

Management Support

• Assume responsibility for bakery operations in the Bakery Manager’s absence
• Assist with sales goals, shrink control, and labor efficiency
• Maintain accurate records, reports, and documentation

Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous experience in bakery, food service, or grocery retail preferred
• Supervisory or lead experience strongly preferred

Skills & Competencies

• Strong leadership and communication skills
• Strong Knowledge of bakery products, baking methods, and equipment
• Excellent customer service and problem-solving abilities
• Ability to multitask and work in a fast-paced environment
• Basic math, inventory, and computer skills

Requirements

Physical Requirements

• Ability to stand, walk, and work on feet for extended periods
• Ability to lift, push, or pull up to 40–50 lbs
• Ability to work in varying temperatures, including freezers and ovens

Work Schedule

• Flexible schedule including early mornings, evenings, weekends, and holidays as required by business