Director of Technology, Education for Ministry

Primary Function:

The Director of Technology, Education for Ministry (EfM) provides strategic leadership and operational oversight for the technological ecosystem that powers EfM. This role ensures that technology effectively supports content delivery, communication, data management, and participant experience. The Director advances, integrates, and safeguards all core platforms to ensure they function securely, seamlessly, and at scale.

• Career Band: 2C
• Salary

Typical Duties & Responsibilities: 

Technology Strategy and Oversight

• Develops and implements a comprehensive technology strategy aligned with EfM’s mission and operational goals

• Maintains and advances the full technological ecosystem supporting formation delivery worldwide

• Evaluates emerging tools and systems to strengthen efficiency, accessibility, and scalability

• Supports all EfM constituents in navigating technology

Platform Management

• Oversees Pathwright (learning management platform)

• Oversees Slate (CRM and database management system)

• Oversees Banner (university system integration)

• Oversees Mailchimp and Substack (communications platforms)

• Ensures effective integration and data flow across all systems

Integration and Data Management

• Designs and maintains system integrations to ensure accurate, consistent, and accessible data

• Establishes data governance standards and reporting capabilities

• Ensures seamless user experience across platforms for mentors, participants, coordinators, trainers, and staff

Security and Compliance

• Implements and monitors cybersecurity protocols and best practices

• Ensures compliance with institutional and regulatory data protection standards

• Oversees system permissions, backups, and risk mitigation processes

Operational Support and Innovation

• Provides leadership for troubleshooting, vendor management, and technical problem resolution

• Supports staff training and adoption of technological tools

• Identifies opportunities to improve efficiency, automation, and digital engagement

• Demonstrated experience in technology leadership, systems administration, or IT management

• Experience managing learning platforms, CRM systems, and enterprise integrations

• Strong understanding of data architecture, cybersecurity, and compliance standards

• Proven ability to oversee vendor relationships and contractual agreements

• Excellent project management and cross-functional communication skills

• Experience in higher education, nonprofit, or mission-driven organizations preferred

Judgement Required: 

Prescribed, established procedures are primarily used to perform the essential functions of this position.

Machines & Equipment Used: 

Personal computer; printer; fax; calculator; credit card link; general office equipment

Student Contact:

Some contact with seminary students and student workers

Internal (Operations Committee, Faculty, Administrative department heads)

Daily interaction with EfM participants, mentors, trainers, coordinators, and daily interaction with EfM staff and seminary staff

External (Regents & Trustees, government officials or agencies, visitors, parents, other institutions, colleges, or companies, suppliers)

Answers general information questions by email and over the telephone; interacts with visitors to the Programs Center

Job-Related Skills:

Confidential Information: 

This position works daily with confidential information, including financial and educational records.

Working Environment: 

Normal office environment