- Salary
- $74k – $77k
- Location
- Maple Leaf Square - RS, Canada
- Type
- Full-time
- Seniority
- Manager
- Source
- Workday
Description
Powered by Passion. United by Purpose. Build for Impact.
At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.
From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.
We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.
Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.
This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.
So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.
** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **
Job Description
Located in the heart of Maple Leaf Square, Real Sports Bar & Grill is one of Canada’s premier high-volume, premium sports dining destination, delivering an elevated guest experience at scale. As Assistant General Manager, you are the operational leader behind the experience - partnering with the General Manager and Executive Chef to drive performance, develop talent, and deliver best-in-class hospitality in a fast-paced, high-profile environment.
RESPONSIBILITIES
You will co-lead all aspects of the business, with a focus on people, performance and execution. This role is ideal for a strong hospitality leader who thrives in high-energy environments, and is looking to build their career toward General Manager.
Leadership & Culture
Lead, coach and develop a team of managers across restaurant, bar, events and guest services
Build a high-performance, guest-first culture aligned with MLSE’s values
Inspire and mentor future leaders; create clear development pathways for your team
Champion a “one team” environment across all departments and partners
Operations Excellence
Oversee daily operations across all business areas including dining room, bar, events, suites, retail and guest experience
Ensure consistent delivery of premium service standards in a high-volume environment
Partner with culinary leadership to execute a best-in-class food and beverage program
Maintain excellence in safety, compliance, and operational standards
Business Performance
Drive revenue growth, profitability, and cost control across all areas of the business
Support development and execution of annual business plans and budgets
Monitor KPIs including sales, labour, inventory, and guest satisfaction metrics
Identify opportunities to enhance programming, events, and guest engagement
Cross-Functional Collaboration
Partner with Marketing, Global Partnerships and Live Entertainment to execute events and activations
Work closely with Finance, HR and IT to support operational success
Build and maintain strong relationships with vendors, partners and key stakeholders
QUALIFICATIONS
What You Bring
3+ years of leadership experience in a high-volume restaurant, premium casual, or hospitality-driven environment
Proven ability to lead large teams and develop high-performing managers
Strong business acumen with experience managing budgets, labour and cost controls
A passion for hospitality and delivering exceptional guest experiences
High level of professionalism, integrity and accountability
Ability to thrive in a fast-paced, high-pressure environment with multiple priorities
Excellent communication, leadership, and problem-solving skills
Flexibility to work evenings, weekends and holidays
Assets:
Experience in upscale or premium casual dining
Post-secondary education in Hospitality or Business
Certifications (Smart Serve, WHMIS, etc.)
Strong knowledge of food, wine, beer and spirits
Why Join Us
Be part of one of Canada’s most recognized sports and entertainment brands
Lead within a high-profile, high-volume flagship venue
Competitive compensation and growth opportunities within MLSE
Work alongside industry-leading talent in hospitality, sports and entertainment
Job Posting Compensation Range/Rate:
$74,000 - 77,000 annual base
Bonus, vacation, competitive benefits, and many exciting perks are also included.
We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.
At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.
