- Location
- 56 S River Rd, Bedford, NH 03110, USA
- Workplace
- Onsite
- Type
- full-time
- Seniority
- Mid
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Dayforce
Overview
The Service Writer serves as the primary customer contact for automotive service consultations. Responsibilities include conducting vehicle inspections, building customer relationships, coordinating service work orders, and ensuring customer satisfaction. The role requires completion of various training programs and certifications including T.I.A. basic automotive tire service, advanced TPMS, and ASE certification. Candidates must demonstrate strong communication skills and ability to educate customers about vehicle maintenance needs while achieving performance metrics.
Licenses & Certifications
T.I.A basic automotive tire service (BATS) certificationT.I.A. advanced TPMS certificationASE certification
Languages
English
