Senior Technical Program Manager

Job Description:

We are Omnissa. The world is evolving quickly, and organizations everywhere—from global enterprises to educational institutions—are under pressure to deliver flexible, work-from-anywhere experiences. They need secure, scalable, seamless digital work environments that empower employees and customers to access applications from any device, on any cloud. That’s where Omnissa comes in. 

The Omnissa Platform is the first AI driven digital work platform designed to deliver smart, seamless, and secure work experiences from anywhere. We uniquely integrate industry leading solutions in Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—all unified through shared data, identity, administration, and automation services. Built on the vision of autonomous workspaces—self configuring, self-healing, and self-securing—Omnissa continuously adapts to how people work, optimizing user experience, IT efficiency, security posture, and cost. 

As a global private company with over 4,000 employees, we’re growing rapidly. If you're passionate about building AI systems that operate at a massive scale and shape the future of work, we’d love to meet you. 

What is the opportunity?

General Summary      

• Manages complex technical programs, projects and initiatives affecting area goals and objectives.  Drives the creation and management of cross-functional leadership teams; facilitating, coordinating and leading cross-functional teams to complete a variety of technical program plans, tasks, and milestones.  Defines priorities and resources allocated to programs, projects and/or initiatives.   Maintains an awareness of industry trends, business conditions and internal processes and practices to ensure the success of complex programs and initiatives.

Principal Duties and Responsibilities            

• Drives the creation and management of multiple cross-functional leadership teams, inclusive of core business units, software divisions and/or third-party partners, and contractors.  Develops, defines and overseas execution of critical program elements.  Leads cross-functional priority setting and resource allocation relative to each program, project, and/or initiative.

• Develops and maintains complex technical programs that include diverse practices, services and/or initiatives.  Facilitates, coordinates and leads cross-functional teams to complete multiple complex technical program and/or project plans, tasks and milestones.  Ensures completion of all specific deliverables and tactical initiatives required to support initiatives.  Facilitates partner alignment and maintain partner relationships with cross-functional groups to ensure successful completion of program deliverables. Identifies, escalates and ensures resolution of issues impacting successful execution of programs.

• Communicates multiple program initiatives, messaging, and status across core business units, software divisions and/or third-party partners.  Develops and manages communication and coordination of cross functional teams across all areas.  Defines and reports program roadmap, status, development issues and success metrics.

• Supports, manages, and influences continuous improvement of product/solution development lifecycle process, practices, and initiatives.

• Analyses and defines success metrics and value realization of multiple teams for key initiatives.

Cross-functional skills

• Possesses strong product/technology/industry knowledge

• Strategic planning abilities.

• Ability to prioritize projects and deliverables

• Ability to lead, motivate and direct a workgroup

• Ability to work effectively with senior management

• Communication skills

Education Required

• Bachelors (Tech) or equivalent             

Experience Required

• 8 to 15 years relevant industry experience

Technical knowledge

• Has expert understanding of software development, security, virtualization, storage, networking, management, management, x86 architecture and other technical subjects as related to job

• Detailed knowledge of core product/solution features and systems plus dependencies between systems. Knowledge of module/service interoperability and architecture.

Communication (written/oral)

• Asks clear questions using oral and/or other methods of communication. Communicates information and clear instructions effectively both in written and oral form to program team. Able to present program updates to cross functional teams, partners and senior managements. Receives instruction, orders, or assignments well. Communicate ideas clearly and effectively in a group setting. Conveys complex ideas in a logical sequence that others can understand.

Leadership (influence/impact)

• Leads and sets the direction of a cross functional program team. Represents team in cross functional initiatives and able to influence cross functional team members and management to accomplish program goals.  Able to independently prioritize and execute program tasks. Demonstrates passion and performance that is aligned with organization and company goals.  Works and influences partners as needed to accomplish program objectives. Delegates Responsibility

Project/Program management expertise

• Understands key program management principles and is able to apply them to current project. Identifies areas for improvement and drives process improvements. Able to independently identify issues and resolve them. Has thorough understanding of how to lead a program through the SDLC. Able to track and report on key performance indicators for program.

Customer focus (internal/external)

• Able to collaborate and communicate effectively with internal team members to accomplish goals. Responsive to issues as they occur collaborating with other to resolve independently

Results oriented

• Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Gathers and integrates information, detects trends, helps selection of appropriate action by creating decision criteria, generating and evaluating options, implications and consequences, implements timely decisions or actions, involves others in the decision-making process as needed to obtain information and get buy-in. Puts higher priority on organization’s goals than own, anticipates effects of actions and monitors mutual goals, identifies gaps between current and expected results; sets high standards and goals, and moves others toward envisioned outcomes, persists to completion: drives sense of urgency; works relentlessly to overcome