- Location
- Dallas, TX
- Workplace
- Onsite
- Type
- Full-time
- Department
- Administrative-Clerical
- Seniority
- Mid
- Experience
- 1+ years
- Education
- High School
- Industry
- Healthcare
- Category
- Healthcare Support
- Role type
- Individual Contributor
- Environment
- Clinical
- Source
- UKG
Overview
The Patient Care Representative is responsible for managing all front desk operations at a busy eye clinic. Key duties include greeting patients professionally, collecting and verifying patient information, scheduling appointments, checking patients in and out, maintaining accurate documentation in EMR systems, and monitoring patient flow. The role requires excellent verbal and written communication skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment. Previous healthcare reception experience is preferred, and HIPAA knowledge is required.