- Salary
- $16+
- Location
- Grand Rapids, Michigan
- Workplace
- Onsite
- Type
- full-time
- Department
- 65290 (Front Office)
- Seniority
- Entry
- Experience
- 2+ years
- Education
- High School
- Industry
- Healthcare
- Category
- Healthcare
- Role type
- Individual Contributor
- Environment
- Clinical
- Source
- BambooHR
Overview
As a Front Office Assistant, you'll provide essential customer service to patients through scheduling appointments, checking patients in and out, and maintaining accurate demographic and insurance information. You'll explain financial requirements, collect copays, handle cash transactions, and keep reception areas organized. The role requires strong customer service skills, attention to detail, and the ability to work in a medical office environment with potential exposure to communicable diseases.
Skills
Computerized scheduling system