- Salary
- ₹18k – ₹40k
- Location
- Navi Mumbai, MH, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Mid-Senior Level
- Experience
- 1+ years
- Education
- High School
- Industry
- Telecommunications
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
As an International Voice Process Associate, you will handle inbound and outbound customer interactions across multiple domains including Telecom, Technology, Logistics, and Mortgage. Your responsibilities include resolving customer queries, providing troubleshooting support, driving sales initiatives, and maintaining accurate CRM records. The role requires good English communication skills, empathy, time management abilities, and basic computer knowledge. You'll work in a global environment with rotational night shifts and have opportunities for rapid career growth and skill development.
Skills
Benefits
Languages
Shift
About SGS Private Limited
Sutherland leverages AI, automation, cloud engineering, and advanced analytics to drive digital transformation for iconic brands worldwide, with over 200 inventions under patent.
