Quality Analyst

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition:

Performs advanced inspection and audits to track, analyze, and report on materials, processes, and products to ensure conformance to company's quality standards.

Responsibilities:

• Conducting measurement systems analysis; gathering, analyzing, and communicating non-conformance data.
• Analyzing non-conformance data and maintaining quality system documentation.
• Interacting with manufacturing team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented.
• Identifying, analyzing, and resolving non conformance. Investigating problems on worked purchased finished, rough, and interplant material.
• Coordinates various Quality training programs.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Basic Understanding: 
• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Working Knowledge: 
• Demonstrates experience participating in productive collaborative processes.
• Under guidance, initiates collaborative meetings.
• Assists in communicating shared goals with diverse groups and parties.
• Helps promote collaboration across generations, functions, regions, and levels.
• Helps solve business problems and meet business goals through collaborative processes.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding: 
• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding: 
• Describes non-verbal behaviors that influence the interpretation of the message.
• Cites examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Speaks/writes using correct language, mechanics, and gestures.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Basic Understanding: 
• Explains the perspective that change is inevitable.
• Seeks value in new ways of doing things.
• Easily copes with day-to-day frustrations, adversities and uncertainties.
• Provides examples of flexible and inflexible behavior in the face of change.

Manufacturing Processes: Knowledge of existing product manufacturing methods, technologies and processes; ability to execute, plan, manage and monitor the entire manufacturing process.
Level Basic Understanding: 
• Describes functional areas in a manufacturing facility.
• Describes the roles and responsibilities of manufacturing areas and staff.
• Identifies major phases and activities associated with a manufacturing cycle.
• Obtains and interprets high-level manufacturing flow and documentation.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge: 
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Quality Management System (QMS): Knowledge of Quality Management System's (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances.
Level Basic Understanding: 
• Explains the main features, functions, and capabilities of QMS.
• Lists the major market players/vendors of QMS.
• Outlines the benefits of using automated and manual QMS.
• Understands the role of QMS in implementing a formalized system for documenting manufacturing processes and procedures to meet customer requirements and regulatory compliances.

This position requires working onsite five days a week.

 

Relocation is available for this position.

Visa Sponsorship is not available for this position.

Posting Dates:

July 14, 2026 - July 21, 2026

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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