Supply Chain Specialist, Hyderabad

Department: Operations

Employment Type: Full Time

Location: APAC-India-IT Delivery Center Hyderabad

Description

Role expectations

• Support inbound logistics covering international transportation, customs clearance and delivery of raw materials, equipment, spare parts and retrofits from different suppliers and origins to local plant for manufacturing of Invisalign products in India
• Oversee and manage supply chain operations and fulfilment of Invisalign products to meet India domestic and international customer’s demand
• Manage and monitor freight and logistics partners’ performance for international shipping, brokerage, warehousing and domestic distribution
• ]Spearhead expansion of local logistics network to enhance operational coverage and capabilities in India
• Support RFQ, govern rates and surcharges, and oversee freight audit and payments
• Responsible for logistics carriers’ introduction, evaluation, negotiation, and onboarding.
• Understand and navigate complex and challenging local customs, regulatory, tax and distribution landscape – act as key contact point with Customs, clearing houses, and related regulatory bodies
• Monitor transportation budget/cost with analysis of logistics spends and manage cost-to-serve outcomes
• Resolve shipping and distribution related feedback and escalation with systematic Root Cause Analysis (RCA) and Corrective Actions - Preventive Actions (CAPA) Plan
• Drive continuous improvement initiatives to optimize operations and processes with objectives of 1. Reducing cost / 2. shortening fulfilment lead-time / 3. enhancing customer experience
• Support Trade Compliance program in terms of records keeping and local audits
• Provide guidance to other functions on logistics related matters to enhance efficiency of operations

What we're looking for

• BA/BS degree in Business Management, Logistics or Supply Chain or equivalent practical experience
• At least 5 years of experience in the logistics industry or in a similar role managing logistics service providers
• In-depth understanding of Supply Chain processes including International Shipping, Brokerage, Contract Logistics and Domestic Transportation
• Demonstrated mid-level or above proficiency with MS Office, including Excel, analyzing and manipulating datasets through formulas and macros
• Strong knowledge and hands-on experience of SAP system is essential
• Solid understanding of customs processes and broker collaboration
• Hands-on experience with TMS platforms such as Transporeon, ShipERP, or equivalent
• Exposure to Medical Device sector (particularly Dental & Orthodontics) is preferred 
• Experienced with project management tools and managing multiple projects simultaneously
• Strong critical thinking, analytical and decision-making skills with attention to detail
• Experienced in managing and negotiating with suppliers to establish best-in-class performance
• Ability to collaborate with different functional teams across the organization
• Pro-active, willing-to-learn attitude and “roll up sleeves” to accomplish all necessary tasks