- Location
- RBC CENTRE, 155 WELLINGTON ST W:TORONTO, Canada
- Type
- Full-time
- Experience
- 2+ years
- Closing date
- Today
- Source
- Workday
Description
Job Description
What is the opportunity?
As Data & Insights Analyst, Employee Onboarding, you will be responsible for measuring, monitoring, and reporting on onboarding performance across the employee lifecycle. You will transform operational data into actionable insights, helping stakeholders understand onboarding effectiveness, identify improvement opportunities, and track progress against key business outcomes.
What will you do?
Performance Measurement & KPI Management
- Define and maintain onboarding performance metrics and KPIs.
- Establish baseline measurements and performance targets for the Employee Onboarding team.
- Monitor onboarding outcomes and identify emerging trends.
- Measure employee readiness, fulfillment timelines, and experience outcomes.
- Develop scorecards, executive reporting, and dashboards that leverage automation and reduce manual effort where possible.
Dashboard & Reporting
- Build and maintain automated dashboards and reporting solutions.
- Develop operational, tactical, and executive-level reporting views.
- Improve accessibility and transparency of onboarding performance data
- Reduce manual reporting activities through automation.
- Ensure reporting accuracy and consistency
Analytics & Insights
- Analyze onboarding data to identify bottlenecks and improvement opportunities.
- Conduct root cause analysis for onboarding issues and delays.
- Support prioritization decisions using quantitative insights.
- Develop Recommendations based on trends and performance data.
- Translate complex data into actionable business insights.
Data Governance & Quality
- Establish reporting standards and data definitions
- Validate data quality across onboarding systems and platforms.
- Partner with tech teams to improve data availability and integrity.
- Maintain KPI definitions and measurement methodologies.
Continuous Improvement Support
- Measure benefits realization for onboarding initiatives.
- Support business case development and prioritization exercises
- Monitor adoption and effectiveness of new capabilities
- Provide analytical support for process improvement initiatives.
What do you need to succeed?
Must-have Experience
- 2-5 years of experience in analytics, reporting, business intelligence, data analysis, or operational reporting.
- Building dashboards and performance reporting.
- Strong analytical and problem-solving skills.
- Experience working with large datasets and multiple data sources.
- Ability to communicate insights to technical and non-technical audiences.
Nice-to-have Experience
- SN Performance analytics
- Power BI, tableau, or similar tools
- Employee experience, service management, HR or Tech ops
- SQL and data visualization experience.
- Supporting transformation programs.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.
- Leaders who support your development through coaching and meaningful opportunities.
- Ability to make a difference and lasting impact by building world-class product capabilities.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work that delivers real value to users and the enterprise.
#TECHPJ
#LI-POST
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements AnalysisAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
