- Salary
- $20 – $24/hr
- Location
- Palo Alto, CA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Retail, Nordstrom
- Seniority
- Entry
- Source
- Lever
Description
Who we are
About The Black Tux We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and 40 Nordstrom locations and are crucial to supporting our customers. This team supports customers by meeting them where they are, guiding them forward, and solving challenges along the way- ensuring they have what they need to look and feel their best.
What you’ll do At The Black Tux, we help customers look and feel their best for life’s most special moments. As a Retail Associate, you’ll guide customers through personalized fitting appointments, assist in styling, and bring their event vision to life using our platform—where hosts can seamlessly coordinate looks for their entire group. You’ll play a key role in ensuring a smooth and enjoyable experience from concept to checkout. Our team thrives on collaboration, accountability, and a passion for learning. If you love styling, problem-solving, and creating memorable experiences, we’d love to have you on board!
Skills
Customer Service
Benefits
Competitive medical, dental, vision, and disability plansOption to participate in a 401(k) plan through Betterment One Medical and Wellhub (Gympass) membershipGenerous paid time off Paid company-recognized holidays aligning with our holiday pay policyNo Black Friday adjusted hoursEmployee engagement & cultural eventsDiscounts on garment rental and purchases for you, your partner, and friends & familyAnnual compensation process
