Inside Sales Rep - Power Systems

Main Duties & Responsibilities

Primary Job RoleActively participates in all safety initiatives and promotes company culture and policies.

 

Works with VP of Sales to review and manage new customer leads, qualify accounts and quote retail products accordingly and updates customer's complete account information while developing and maintaining relationships.

 

Responds to customers promptly and professionally. Identifies project locations and shares sales leads with other sales reps accordingly.

 

Supports key business initiatives such as developing marketing and sales campaigns to grow all Caterpillar product lines.

 

Assists customers in a consultative manner to provide best solution while determining urgency, including "Need by Date", and accurately capturing pertinent data through the company CRM systems.

 

Stays current and maintains knowledge on CAT and other Prime Product Lines, informational resources and training curriculum.

 

Coordinates with other team members to review specs and bid packages in order to increase the company's overall participation rates. Relays pertinent customer information to management that could impact "Trusted Partner" relationship.

 

Performs other duties as assigned.

 

Essential Job CompetenciesSafety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

 

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

 

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

 

Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.

 

Strategic: Understands relevant industry and market trends. Develops and proposes a long-term strategy based on an analysis of the industry, marketplace and current and potential capabilities as compared to competitors. Anticipates potential problems and develops appropriate contingency plans. Conducts independent analysis in the creative search for new ideas or solutions.

 

Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.

 

Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.

 

Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.

 

Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.

Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

 

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.

 

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

 

Currently, more than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Qualifications

Education and ExperienceFormal Education Associate Degree or certification equivalent in a related field of study

 

Experience 1-2 years

 

Required / CredentialsAble to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

 

Proficient in MS Word, Excel and Power Point.

 

Not Required but Highly Desired CriteriaCaterpillar product knowledge.

 

Basic phone and email knowledge and etiquette.

 

Understanding and usage of the Internet.

 

Negotiation skills.

 

Updating of Knowledge Job requirements change requiring re-training to stay current every 1-2 years.

 

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available

 

Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.

 

Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

 

Working Environment Stress Load Regular exposure to these stresses (20-80% of the time).

 

Workload Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work.

 

Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

 

Organizational Impact A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.

 

Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)

 

Physical Demands "NA": Not Applicable

"O": Occasionally - (up to 3 hours/day)

"F": Frequently - (3-6 hours/day)

"C": Constantly - (6-8 hours/day)

 

N/A: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching O: Standing C: Sitting O: Walking C: Feeling N/A: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing   O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs.

N/A: Pushing - 26-50 lbs N/A: Pulling - 26-50 lbs. N/A: Lifting - 26-50 lbs. N/A: Pushing - Over 50 lbs. N/A: Pulling - Over 50 lbs. N/A: Lifting - Over 50 lbs.

Environmental Conditions "NA": Not Applicable

"O": Occasionally - (up to 3 hours/day)

"F": Frequently - (3-6 hours/day)

"C": Constantly - (6-8 hours/day)

 

C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. O: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator.

 

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER