Project Co-ordinator - Spanish speaking (fixed-term)

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking a detail-oriented individual to provide remote HR advisory and transactional support across employee lifecycle processes. This role focuses on delivering timely and accurate HR information, coordinating documentation workflows, and supporting key processes such as onboarding and offboarding, while ensuring alignment with internal policies and service level expectations.

## What you’ll do

• Provide accurate and timely information related to employee lifecycle activities
• Support risk assessment processes where applicable
• Prepare, complete, and issue employee documentation in line with internal policies and timelines
• Manage leaver processes, ensuring all exit-related activities are completed accurately
• Maintain HR records and documentation within systems and files
• Provide consistent HR guidance to employees and managers based on policies
• Register and manage queries using case management tools
• Collaborate with relevant teams to resolve queries within defined service levels
• Support end-to-end HR processes such as payroll inputs, maternity, relocation, and administration activities
• Work with systems including HR platforms, case management tools, and payroll provider systems

## Who you are

• Foundational knowledge of HR processes, including resourcing, reward, and learning
• Awareness of business operations and service environments
• Proficiency in MS Office and familiarity with ERP or HR systems
• Intermediate level of English language skills
• Additional language skills are beneficial
• Strong communication and interpersonal skills
• High level of attention to detail and accuracy
• Ability to work effectively in a structured, process-driven environment
• Sensitivity to working in a multicultural and global environment
• Spanish language proficiency at C1 level (essential)

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

## What skills you will learn

• End-to-end understanding of employee lifecycle management
• Hands-on experience with HR systems and case management tools
• Stakeholder communication and service delivery skills
• Process optimisation and compliance awareness
• Cross-cultural collaboration in a global organisation

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.

#JDEnhancedByTARA

## Follow us on social media

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/