Quality Improvement Advisor, Medical Quality Leadership & Practice

Description

JOB SUMMARY:The Physician Quality Improvement (PQI) initiative is a partnership between Vancouver Coastal Health, Providence Health Care, and the Specialist Services Committee (SSC).

 

The position works closely with stakeholders to support the data & measurement for quality improvement initiatives by navigating the data systems, advising on data methodology, conducting analysis of clinical systems data, and ensuring compliance to VCH data governance and privacy policies. Reporting to the Manager, Medical Quality Leadership & Practice, the QI Advisor is responsible for the design, development, implementation, and evaluation of the PQI & Spread QI education strategy in accordance with SSC mandate. The SSC strategies may include but are not limited to, engaging with medical staff to discuss, prioritize and act on system improvement opportunities; supporting medical staff and project teams in Quality Improvement (QI) initiatives to build capacity in QI skills and leadership. This includes collaborating with staff from PQI & SQI, SSC Central, Learning Technologies and key partners to identify learning gaps and develop learning objectives such as QI and Change Management competencies. The QI Advisor determines educational delivery methods which may include online and blended learning education programs and training modules using a variety of learning modalities, and ensures educational strategies address the needs of medical leadership across various departments. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.QUALIFICATIONS:Qualifications:Three (3) to five (5) years’ recent, related experience in adult learning and development, quality improvement implementation, and evaluation. Bachelor’s degree in a healthcare discipline, business administration, or other related field, or an equivalent combination of education, training, and experience. Lean, Six Sigma or related professional certification is an asset. ROLE SPECIFIC EXPERTISE:• Demonstrated knowledge of quality improvement, change management and project management practices, tools, and methodologies. • Demonstrated expertise in developing education strategy in collaboration with designated partners with a focus in developing quality improvement training.• Ability to assess, design, implement and evaluate curriculum, learning strategies, and methodologies, including education plans, educational materials, resources, and lesson plans.• Demonstrated knowledge of adult education principles, best practices and content design using a variety of methods (e.g., blended learning strategies such as online curriculum design, videos, and interactive education delivery). Experience working with a Learning Management System (LMS), e.g., Moodle• Demonstrated ability to use interactive teaching methods to engage learners and facilitate critical thinking and problem resolution.• Demonstrated superior oral and written abilities with a variety of audiences. • Ability to work effectively in both self-directed and team environments.• Understanding of health care disciplines and networking abilities to support enhanced educational practices and programming. • Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.SHARED VALUES:You care for everyone:• You are compassionate, empathetic, and sensitive to the needs of others.• You are respectful, treating people as equals, and valuing others’ perspectives and differences.• You are appreciative of others’ efforts and give them praise when it’s due.You are always learning:• You are open minded, always receptive to different perspectives and ways of doing things.• You are curious and ask questions to find a deeper understanding.• You share your expertise and mentor others by sharing your knowledge and experience.You strive for better results:• You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.• You are a solution finder, empowered to solve the challenges we face in healthcare.• You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.