- Workplace
- Remote
- Type
- Full-time
- Department
- Sales
- Education
- High School
- Source
- RecruiterFlow
Description
HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.
Job Title: Remote Outbound and Inbound Sales Representative (100% Work From Home)
Outbound Lead Nurturing & Inbound Enrollment
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Proactively places outbound calls to warm leads, medical inquiries, and patient databases inside the CRM to capture interest and convert leads into consultations.
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Fields incoming patient phone calls, web chats, and email inquiries with high urgency, warmth, and professionalism.
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Evaluates patient situations, walks them through dental implant consultation expectations, and books qualified appointments across multiple assigned clinic locations.
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Memorizes, adapts, and executes the company's tested scripts while maintaining a natural, empathetic, and persuasive conversational flow.
Objection Handling & Pipeline Management
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Actively addresses patient concerns, fears, and hesitations, utilizing proven sales techniques to overcome objections regarding cost, treatment duration, and dental anxiety.
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Navigates the internal CRM environment with flawless precision—updating patient lead statuses, logging call notes, and tracking the appointment pipeline.
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Coordinates complex scheduling matrices across multiple dental practices to maximize calendar efficiency for in-house clinical teams.
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Explores and introduces basic dental financing plans and insurance options to make care accessible and close scheduling loops.
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Proven B2B/B2C Sales Background: 2+ years of verified professional experience in an outbound sales, cold calling, business development, or high-volume enrollment role. A background in active selling is strictly required.
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Exceptional Verbal English Fluency: Near-native, highly fluent spoken and written English. The candidate must be capable of speaking comfortably, warmly, and persuasively with U.S. patients over the phone.
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Objection Handling Grit: Strong natural confidence when handling objections, managing financial hesitations, and guiding reluctant prospects toward a decision.
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Multi-Channel Pipeline Experience: Prior call center, inside sales, or customer enrollment experience handling phone, email, and live chat platforms concurrently.
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Software Adaptability: Strong digital literacy with the capacity to quickly master new scheduling platforms, CRM technologies, and project management tools like Asana.
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Workplace Infrastructure: Ownership of an exceptionally quiet remote home office setup free of background noise (non-negotiable for professional medical calls), a modern computer, a high-quality USB headset, and a stable, high-speed internet connection with power backups.
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Prior experience working within the U.S. dental or medical industry, with an understanding of basic dental terminology, implants, or cosmetic procedures.
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Basic knowledge of U.S. dental insurance structures, HIPAA compliance, or third-party patient financing platforms (e.g., CareCredit).
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High school diploma or equivalent secondary education credentials.
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Stable USD Sales Compensation: A consistent, long-term full-time monthly contractor salary of $1,500 USD paid predictably in USD.
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Performance-Driven Environment: Work with a leading dental group that highly values top-performing sales representatives and provides the systems needed to hit high booking rates.
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Remote Work Autonomy: Enjoy a 100% virtual office setup supported by highly organized scripts, active lead pipelines, and clear training.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.
We appreciate your interest and look forward to reviewing your application!