Sr. Director, Product & Category Management (Mobile Enhancements)

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
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Role and Responsibilities

The Head of Mobile Enhancements (ME) will be responsible for the performance, category management, development, and execution of the ME product management portfolio.  The Mobile ME Management strategy will focus on hardware platform product requirements, device launches, software updates, Voice of the Customer, strategy development, and technical/sales enablement across all consumer and enterprise channels, through both direct and indirect channels.  Responsibility will also include the requirement to coordinate with the Marketing, Retail, Account teams, and Account category leads for all product planning, launches, and GTM execution.     

This leader will drive and align business, including promotion and all GTM activities for the category within the assigned customer base.  This role will also have a background in a consumer-focused or technology industry with direct experience in product management, online, retail, category management, and customer-facing engagement.

• P&L leadership
• Commercial thought leadership
• Product launches, GTM planning & execution, Commercial strategy of new product launches
• Product Life Cycle planning. Maximize the commercial lifecycle of product families
• Quarterly and Annual business and promotion planning with Carrier, NR, and D2C
• Collaborate with Market and functional teams and develop the relevant Marketing plans

Skills and Qualifications

Minimum Qualifications

• The ideal candidate will have 16+ years of tenure building a winning U.S. strategy and operations in consumer technology with an understanding of B2B2C sales channel, business planning, and marketing from a related Mobility business in devices, service provision, consumer electronics, Internet, or other related technologies
• Prior experience developing and managing mobile product and support strategies required
• CPG experience
• Prior experience managing product launches and product marketing required
• Prior experience in a telecommunications environment required
• Prior experience managing and developing product marketing staff required.
• Prior experience leading a sales, services, or product team required
• Ability to identify service and support risks and associated solutions within wireless product technologies
• Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment
• Must have demonstrated project and program management skills

Preferred Qualifications

• Bachelor’s degree and 14+ years of relevant experience
• Master’s degree and 7+ years consulting experience

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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