- Location
- Skopje, Greater Skopje, North Macedonia
- Type
- Full-time
- Department
- Sales
- Source
- Softgarden
Description
Job Title: Sales Coach – Sunrise
Job Summary:
We are looking for an experienced Sales Coach to support and develop sales agents on a telecom project. The Sales Coach will focus on improving sales performance, conversion rates, and compliance through coaching, feedback, and targeted training.
Key Responsibilities:
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Coach and mentor sales agents through call listening, side-by-side sessions, and performance reviews
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Identify skill gaps and deliver focused coaching to improve sales KPIs
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Support agents in objection handling, upselling, and closing techniques
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Collaborate with QA, Team Leaders, and Operations to drive performance improvement
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Track coaching progress and document action plans
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Ensure adherence to telecom regulations, scripts, and compliance standards
Requirements:
-
Previous experience as a sales representative
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Strong knowledge of outbound/inbound telecom sales
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Excellent communication, feedback, and motivational skills
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Results-driven mindset with strong analytical skills
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Fluency in the German Language
- Nps and sales in target for the last 3 months
What We Offer:
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Dynamic and fast-paced work environment
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Opportunity to impact sales performance and agent growth
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Competitive compensation based on experience
