- Location
- Poznań, Wielkopolskie, Polska
- Workplace
- Remote, Hybrid
- Type
- Contract, Internship
Description
SPOC is a team of passionate professionals and curious minds, dedicated to helping businesses evolve and thrive with smart, impactful ServiceNow solutions. As a trusted ServiceNow partner since 2010, we’ve delivered over 300 successful projects, making us one of Europe’s leading ServiceNow-focused consultancies.
Benefits
<p><span style="font-family: 'open sans', sans-serif; font-size: 18px;"><span style="line-height: 107%;">🔸</span><span lang="EN-US" style="line-height: 107%;"> Delivering <strong>implementation and maintenance projects</strong> on the ServiceNow platform - designing, building, and optimizing processes and solutions<br></span><span style="line-height: 107%;">🔸</span><span lang="EN-US" style="line-height: 107%;"> Working closely with customers to <strong>identify and analyze requirements</strong>, ensuring clear alignment with business goals<br></span><span style="line-height: 107%;">🔸</span><span lang="EN-US" style="line-height: 107%;"> Translating <strong>business requirements into technical specifications</strong> and actionable </span><span lang="EN-US" style="line-height: 107%;">development tasks<br><span style="line-height: 107%;">🔸</span> Preparing and facilitating <strong>workshops, trainings, presentations, and consultations</strong>, and collecting feedback from stakeholders<br><span style="line-height: 107%;">🔸</span> Designing <strong>solution architecture</strong> using ServiceNow standard components, plugins, and custom functions; advising clients on the optimal technical approach<br><span style="line-height: 107%;">🔸</span><span style="line-height: 107%;"> <strong><span lang="EN-US">Configuring, developing, and testing</span></strong><span lang="EN-US"> ServiceNow solutions according to best practices<br></span></span><span style="line-height: 107%;">🔸</span> Preparing and maintaining <strong>technical and customer-facing documentation</strong><br><span style="line-height: 107%;">🔸</span> Collaborating closely with internal <strong>project teams</strong> (Program Managers, Architects, Developers, QA Engineers, etc.)<br><span style="line-height: 107%;">🔸</span> Providing <strong>technical consulting</strong> on activation, configuration, integration, and customization of ServiceNow modules using configuration and scripting where needed<br><span style="line-height: 107%;">🔸</span><span style="line-height: 107%;"> <strong><span lang="EN-US">Coaching and mentoring</span></strong><span lang="EN-US"> junior team members and promoting best ServiceNow implementation practices within the organization</span></span></span></span></p>