- Location
- TWN-Hsinchu-Zhubei-KLA, Taiwan
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Education
- Bachelor
- Source
- Workday
Description
Company Overview
Group/Division
Job Description/Preferred Qualifications
Role Summary
The Account Manager is responsible for driving business growth, managing customer relationships, and leading the strategic account management of assigned accounts. This role serves as the primary interface between the customer and KLA, driving account growth, business expansion, and cross-functional execution from advanced technology development through high-volume manufacturing (HVM).
The successful candidate demonstrates strong technical credibility in semiconductor manufacturing, commercial acumen, outcome ownership, executive presence, and the ability to engage effectively with stakeholders ranging from engineering teams to senior executives and key decision-makers.
Key Responsibilities
- Own customer growth, business performance, and strategic account planning.
- Build, develop, and influence relationships across executive, technical, and procurement stakeholders.
- Identify and develop new business opportunities from advanced R&D through HVM.
- Lead complex sales cycles and deliver forecast, revenue, and market share growth objectives.
- Drive cross-functional execution to ensure delivery of customer commitments and strategic priorities.
- Manage delivery, shipment, and installation milestones to support customer success and business objectives.
- Proactively manage competitive threats, business risks, and customer challenges.
- Demonstrate strong outcome ownership in delivering customer success and business results.
Minimum Qualifications
- Bachelor's degree in Engineering, Science, Business, or a related field. Advanced technical education or business-related qualifications are a plus.
- 8+ years of semiconductor industry experience in applications, engineering, service, marketing, sales, or other customer-facing technical roles. Candidates with 5+ years of highly relevant experience and demonstrated leadership potential may also be considered.
- A strong technical background in semiconductor manufacturing, including metrology, inspection, process control, lithography, patterning, or related technologies, is preferred.
- Demonstrated ability to influence stakeholders and collaborate effectively across functions through customer engagement, project leadership, or account management experience.
- Strong commercial acumen, business judgment, strategic thinking, and outcome ownership.
- Excellent communication, presentation, negotiation, and problem-solving skills.
- Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.