Site Lead / Technical and Mission Support Assistant

Site Lead / Technical and Mission Support Assistant

 

Company Overview

Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS. DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.

 

Description

DRCG is seeking a talented and experienced Technical and Mission Support Assistant (Administrative Assistant) that also performs as our On-Site Lead (Project Manager) that assists the Program Manager with contract and program activities.

 

Location: USCIS HQ, 5900 Capital Gateway Dr, Camp Springs, MD 20588 (On-Site 5 days a week)

Clearance: USCIS Background Investigation

 

Key Responsibilities:

The responsibility of the On-Site Lead will be to serve as the primary point of contact for face-to-face communication with contract/program stakeholders. Other responsibilities include:

• Serve as the primary POC for all locations
• Serve as the first POC to resolve issues (professionalism, performance, time and attendance, leave issues, etc.
• Management of team performance
• Management of operational concerns
• Communicate assignments and projects across the team
• Provide recommendations to the Program Manager, to include workload balances and workflow
• Provide required training to ensure all assigned duties can be accomplished
• Provide weekly reports on individual and team accomplishments, problems, progress in tasks, work processes, and individual team needs

 

The On-Site Lead will also perform Technical and Mission Support Assistance (Administrative) duties that include:

• Providing services that support the mission and daily operations of the agency
• Executive support
• Clerical support
• Administrative support
• Presentation support
• Communication support

 

Required Qualifications:

• Bachelor's Degree
• At least four (4) years of overall experience
• Must have proven experience managing 25+ FTEs on the same project
• Must have proven experience managing FTEs that are geographically dispersed across the US
• Experience with Microsoft Office Suite, MS Visio, and Adobe
• Technical security skills
• Exceptional coordination skills
• Ability to communicate effectively
• Professional telephone and email etiquette
• Ability to create and meet deadlines

 

Preferred Qualifications:

• Project Management Professional (PMP) Certification
• USCIS experience
• USCIS Background Investigation