Outreach Care Coordinator

Share’s Mission:

“Share believes every person counts. Together we pursue a stronger community by building relationships, advocating for equitable access to housing and food stability while empowering every individual to grow and thrive.”

Share provides a wide spectrum of services ranging from street outreach, hunger response, and emergency shelter to housing and asset building. We offer individuals services, resources, and the tools they need to end their homelessness, secure housing, and maintain that housing. Each year, we assist more than 8,000 people experiencing poverty, hunger, and/or homelessness.

We seek bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a vulnerable population. We take pride in making a difference in the lives of so many people every day.

Share recognizes that our employees are the foundation for our organization as well as our heart and soul. Share has a generous and robust benefit package including 4 weeks of PTO, a wellness program, 401(k) with match, and health/dental and life insurance. We encourage a culture of supportive compassion for our participants, co-workers, and volunteers.

Share wants to be part of a community that brings about change. We are committed to actively working to dismantle prejudiced systems, focusing on sustainable solutions to structural discrimination, systemic violence, and unfair economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to otherness, equitable practices, and belonging.

Job Summary:

Outreach Care Coordinator provides client-centered, trauma informed street outreach support and services to people experiencing homelessness to assist the individual in achieving their goals. This includes housing assistance, providing basic needs/supplies, direct referrals for physical health, mental health, and substance abuse services, transportation assistance, benefit assistance, and providing information on where to access services throughout Clark County.

Outreach Care Coordinator will provide resources to improve the health and housing outcomes of unhoused persons. This position will allow for flexible scheduling to meet the needs of clients and the facility and could include evening and weekend hours.

Knowledge, Skills and Abilities:

• Knowledge of the housing priority philosophy, injury prevention, and trauma informed care

• Knowledge of challenges faced by those living in homelessness

• Skilled in crisis intervention techniques

• Ability to build positive and trusting relationships with diverse populations, particularly people experiencing serious and persistent mental illness and substance use disorder

• Ability to participate in program evaluation

• Ability to establish and maintain professional working relationships with community members, business owners, funders, government officials, and law enforcement

Summary of essential job functions and responsibilities:

• Identify and implement innovative engagement strategies to reach currently unsheltered houseless community members

• Provide trauma informed outreach and engagement services to people experiencing homelessness

• Assist participants in linkage to desired supportive services and housing barrier reduction

• Maintain records and enter client engagement information into the HMIS database system

• Gather data and participant feedback to demonstrate outcomes of program

• Respond to crisis situations as needed

• Engage community members and local businesses to problem solve ways to effectively engage with people experiencing homelessness

• Attend staff meetings, workshops, and trainings
• Network in the social service community to better assist participants
• Perform related duties as assigned

Minimum Qualifications:

• Two (2) years’ experience working with people experiencing homelessness, substance use disorder, and various health challenges

• Knowledge of injury prevention practices and have the ability to provide high-quality non-judgmental services

• Experience and ability to work with diverse communities

• Possess or be able to obtain CPR, blood borne pathogens, basic first aid certification

• Ability to utilize Microsoft Office Suite software

• Have or be able to easily obtain the skills to work with the HMIS database

• Exhibit the ability to work as a collaborative and productive part of a team

• Must have valid driver's license

Work Environment and Physical Demands:

The nature of work involves working with people living in homelessness, including streets, woods, and under bridges. Staff should be able to lift a minimum of 25 lbs., be able to safely navigate steep terrain and drive large vehicles. Occasional first aid may involve exposure to blood and other bodily fluids, and staff should be prepared to respond to opioid overdoses and administer naloxone.

Potential new hires will require a background check, which could include:

Valid Driver’s License/ Motor Vehicle record
Criminal Background History
Sex Offender Registry
OFCCP Registry

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Share is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race, color, sexual orientation, creed, religion, national origin, sex, handicap, age, or any other reason prohibited by statute.