Medical Assistant Coordinator - Nurse

Description

Job Summary:

CAPS & Maple City is an organization dedicated to Supporting healthy, safe, and thriving children and families by providing quality, comprehensive services to all.   

The Medical Assistant (MA) Coordinator plays a key in aligning MA work to meet organizational needs. We are looking for a talented and motivated individual who is passionate about health care and is eager to contribute to a collaborative team.    

Supervisory Responsibilities:

• MA Coordinator Assistant 
• Site Senior Medical Assistants 
• Clinical Supervision of Site Medical Assistants 

Duties and Responsibilities:

• Fosters a culture of high-trust and collaboration with an orientation towards growth on the MA team  
• Supervises and coordinates the work of the MA team at all locations to ensure consistent, safe and high-quality care is provided across the entire organization  
• Manages MA calendars including MA coverage schedules, MA tasks calendars etc. 
• Coordinates cross-site- and site-specific MA meeting agenda in collaboration with direct supervisor and Site Senior MAs 
• Develops, monitors and tracks various activities related to departmental procedures to ensure smooth patient flow and high-quality patient care 
• Coordinates with VP of IT and Infrastructure to learn and educate about system updates 
• Holds primary responsibility of ordering all medical supplies in collaboration with MA Coordinator Assistant 
• Facilitates job specific training including but not limited to:  
• New MA orientation 
• Ongoing education 
• Relevant role-specific trainings 
• AI retinal machine training 
• Maintains and ensures compliance of the MA manual and expectations document in coordination with other organizational leaders 
• Oversees lab operations, including but not limited to procurement, equipment maintenance, quality controls and compliance in collaboration with Site Directors 
• Collaborates closely with other organization leaders to ensure the provision of safe, quality, consistent and efficient patient care ensuring clinical decisions are approved by direct supervisor and Director of Medical Services before implementation 
• Coordinates with HR team and direct supervisor in the hiring, departure, and onboarding of MA staff and students 
• Utilizes EMR in patient care  
• Utilizes multiple resources for staff communication accurately and efficiently 
• Acts as the Primary Vaccine Coordinator  
• Responsible for Datalogger maintenance in collaboration with other organizational leaders 
• Runs and follows up on reports such as rooming times, in-basket workload, and Test Not Performed, in collaboration with direct supervisor and other organizational leaders. 
• Collaborates with others to address risk incident reports as assigned by site Directors and/or other organizational leaders 
• Other duties that support our shared work, as assigned 
• This description does not cover or contain a comprehensive listing of all activities

Requirements

Required Skills and Abilities:

• Self-motivated, critical thinker 
• Organized and detail-oriented 
• Excellent communication skills 
• Adaptable, flexible, and open 
• Commitment and ability to work collaboratively within the organization 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals 
• Ability to run/write routine reports and documentation 
• Ability to speak effectively to the public in person or on the telephone 
• Fluently bilingual: English/Spanish; oral and written preferred 
• Demonstrates effective interpersonal skills 

Education and Experience:

• Bachelor's of Science in Nursing required 
• Supervisory experience of at least 2 years 
• Motivational Interviewing training preferred 
• Trauma Informed Care training preferred 

Requirements:

• Ability to lift up to 20 pounds. 
• Ability to perform considerable time sitting and reaching.  
• Occasional travel between health center sites   
• Ability to perform prolonged periods of time in front of a computer.  
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work 
• We are required by federal law to verify identity and eligibility to work in U.S. 

What We Offer:

• Competitive salary and benefits package (Retirement plan, health insurance, childcare reimbursement, student loan reimbursement)  
• Opportunities for professional development and growth 
• A supportive and inclusive workplace culture 
• The chance to make a meaningful impact on the healthcare experience in our community 

How to Apply:

To apply for this position, please submit your resume and a cover letter that highlights your experience and how your unique background will contribute to our team. We encourage candidates from all backgrounds to apply. 

Equal Opportunity Employer:

CAPS & Maple City is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve.