- Location
- San Jose, California, United States · San Jose, CA
- Type
- Full-time
- Department
- Customer Service
Description
The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale.
SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets.
We are looking for a Network Solutions Architect to join the Sambanova team focused on supporting Sambanova Customers as they build the next-generation infrastructure. As a part of the Sambanova solutions architecture team dedicated to Sambanova Customers, you will be driving end-to-end technology solution integration with some of Sambanova's most strategic customers as well as offering recommendations for business and engineering teams based on customer feedback on product strategy. If you have a real passion for technology, and you are interested in a role that you can make a difference in and contribute at all different levels, this may be a phenomenal position for you.
What You'll Be Doing
- Define reference architectures - blueprint for end-to-end solutions integrating Sambanova RDU and networking into a data-center solution
- Supporting account teams identifying new business opportunities for Sambanova products and technology solutions in cloud, telco, enterprises, artificial intelligence, and Large-Language-Models (LLM) applications and working closely with the Sales teams and Product Marketing to make our customers' success a reality.
- Building and delivering custom-tailored product demonstrations and POCs for solutions that address critical business needs for our customers
- Technical project management of complex networking deployments and design-in opportunities
- Analyzing and troubleshooting performance issues with networking at the customer site and preparing and delivering technical training presentations
- Provide constructive feedback to engineering regarding product requirements, evolution, including submitting Requests for Enhancements supported with business evidence
What We Need To See
- This role is for an individual with the motivation and skills to drive the technical customer deployment around networking. The ideal candidate has 5+ years of Solution Architect (or similar Engineering roles) experience
- A Bachelor’s degree or equivalent experience in computer science, electrical engineering, computer engineering
- Datacenter engineering, networking, or cloud application knowledge. Deep networking experience, including network topologies considerations, solid knowledge of L2/L3 Ethernet or other networking protocols
- Understanding of system-level issues, including Operating Systems, Linux kernel drivers, PCIe devices, NICs, and hardware architecture
- Technical presentation skills and confidence in developing Proofs-of-Concept
- Must have strong sense of achievement and customer focused attitude
- Effective time management and capable of balancing multiple demands with competing deadlines
- Travel required as needed (30% of the working hours)
Ways To Stand Out From The Crowd
- Low latency / high BW interconnect such as InfiniBand / Ethernet
- Ability to handle and resolve critical customer issues/problems resulting in a high level of customer satisfaction
- Practical experience with K8s and Linux Virtualization technologies (KVM)
- Experience with GPU accelerated systems administration and SW and distributed/parallel computing
- Practical DevOps and or Agentic AI experience
Base Salary Range:
Submission Guidelines
Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified.
EEO Policy
SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.
Benefits Summary for US-Based, Full-Time Employment Positions
SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.
