Manager, Research

About JLL 

We’re JLL— a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. 

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally. 

 
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. 
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! 

Manager, Research – Carolinas 

The Research Manager will lead the Carolinas office and industrial research platform and establish themselves as a thought leader by telling a clear and compelling story about the local market, helping build and maintain a competitive advantage in the marketplace through market expertise and providing analysis and strategic insight. This role involves engaging with market leaders, ensuring collaboration and support for client initiatives and business objectives, in addition to working with the Research Analyst in Charlotte and Raleigh. 

The Research Manager will support the Carolinas office and industrial markets by using data from JLL and other sources to analyze market conditions and effectively tell a clear and compelling story about the local market that will enable JLL and its clients to be more effective, competitive and successful in the real estate marketplace. The role will manage and analyze the Carolinas commercial real estate markets with a focus on trend analysis, market presentation, strategic business development support and research content creation. You will work closely with internal Carolinas research colleagues, brokerage professionals and clients in the local market, as well as with research colleagues throughout the nation within JLL’s Americas Research group. 

JLL Research consists of 500+ full-time professionals globally and is the largest research group in the real estate industry and among the best of any world-wide professional services firm. Our mission is "To create clear competitive advantage for our clients through the strategic use of accurate data, market insights and innovative thinking from around the world." We tell the real estate story, define the market and inspire action. 

What this job involves 

• Edit and manage production of Carolinas local market research reports and contributions to national reports 

• Analyze and report on the local economy with respect to employment statistics, major company activity, industry trends and demographic shifts 

• Maintain extensive knowledge of the macro and micro factors affecting the marketplace and proactively position research to leverage this knowledge for the business and for clients 

• Maximize your team’s skills and analysis to tell a compelling story about the local market to establish JLL as the clear thought leader for understanding trends in commercial real estate, economics and demographic drivers 

• Implement and manage the overall local strategic research plan that aligns with Americas research plans and local business objectives 

• Collaborate at a high level with the Southeast Regional Research Director and senior market leadership to execute the research plan 

• Identify opportunities and implement AI tools responsibly in research workflows.” - open to you adjusting based on other language you have seen in postings 

• Present compelling trend analysis regularly to internal teams and clients 

• Manage the statistical and analytical quality of data for the market  

• Develop strong relationships with internal and external clients and facilitate the use of research as a differentiator including being personally client facing and externally focused on new business efforts 

• Work with marketing teams and business leaders to position research to contribute to all business development efforts 

• Develop white paper reports on key trends, issues affecting the markets, economy and region and contribute to national research reports on unique market economic or industry trends 

Desired skills and experience for this job 

• Bachelor’s degree in business, economics, urban planning or related field desired 

• Five or more years in commercial real estate research or closely related field 

• Command of local market and business with good understanding of macro trends and historical perspective 

• Dynamic presentation skills and experience presenting insightful content to clients 

• High-level analytical skills and problem-solving ability 

• Proactive and strategic thinking and ability to lead research initiatives, align research with the business and innovate research output 

• Ability to effectively and professionally exceed client expectations and positively represent the firm 

• Ability to multi-task, be resilient and can effectively manage time and workload 

• A desire to work within a diverse, collaborative and driven professional environment