Role Purpose

This role is responsible for delivering data-driven, insight-led internal communications across digital platforms. It combines content, channels, analytics, and AI-enabled optimisation to ensure communications are measurable and effective.

Key Responsibilities

·       Manually collect, consolidate, and validate data from multiple IC platforms (Viva Engage, Poppulo, SharePoint, Outlook, etc.)

·       Clean, transform, and structure raw datasets to enable meaningful analysis

·       Build and maintain dashboards (Excel / Power BI) to track channel performance, engagement, and reach

·       Identify data inconsistencies and implement quality checks to ensure accuracy and reliability

·       Develop standardised reporting templates and data models across IC channels

·       Own end-to-end analytics across IC channels, including data sourcing, transformation, validation, analysis, and reporting

·       Design and build interactive dashboards and reporting frameworks (Excel / Power BI) to deliver actionable insights

·       Translate complex datasets into clear, actionable insights and executive-ready reports for leadership

Qualifications

• Bachelor’s degree in Communications, Marketing, Business, Analytics, Statistics, or a related discipline

• 5–8 years of experience in data analytics, reporting, or internal communications analytics and digital channels roles  

• Proven hands-on experience working with large datasets, including manual extraction and transformation, data collection, consolidation, and analysis across multiple platforms (e.g., Viva Engage, SharePoint, Poppulo, Outlook)

• Certifications or formal training in Data Analytics, Excel, or Business Intelligence tools

• Experience working in internal communications, digital content, or employee engagement environments

Skills & Experience

·       Strong hands-on experience in manual data collection, consolidation, and validation

·       Advanced Excel skills (data cleaning, Power Query, pivot tables, dashboards)

·       Experience building and maintaining dashboards in Excel and Power BI

·       Strong analytical mindset with ability to derive insights from unstructured data

·       Strong experience working with large, messy, and unstructured datasets, including data validation and reconciliation  

·       Experience working with multiple data sources and integrating datasets

·       Understanding of IC platforms (Viva Engage, SharePoint, Poppulo, etc.)

·       Familiarity with AI tools and automation (Copilot, Power Automate)

·       Strong stakeholder management and ability to translate data into business narratives

·       High attention to detail and strong data quality focus

·       Must be able to demonstrate dashboard creation live or/and walk through past work during interview.

·       Each example must clearly demonstrate: - Data source and structure - Transformation logic (cleaning, joins, calculations)

·       Explain: data source, transformation logic, key metrics, and insights generated

Data & Analytics Focus

·       Lead manual and automated data capture across IC channels

·       Establish data governance and quality standards for reporting

·       Drive consistency in KPI definitions and measurement frameworks

·       Enable data-driven decision-making across content and channel strategy

·       Identify opportunities to automate repetitive data workflows using AI and automation tools

·       Support governance of digital channels, including data accuracy, reporting standards, and compliance with IC measurement frameworks

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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