- Salary
- $35k – $65k/yr
- Location
- Boston, Massachusetts
- Workplace
- Remote
- Department
- DN
- Seniority
- Entry
- Source
- Lever
Description
Job Title:
Travel Scheduling Assistant (Remote)
About Us:
We take pride in helping travelers simplify the planning process by connecting them with the perfect accommodations. We specialize in hotel and resort bookings, offering personalized service to clients seeking everything from romantic escapes to group getaways. Our team is passionate about making travel stress-free, seamless, and memorable.
Position Overview:
We are seeking a friendly, goal-oriented Travel Scheduling Assistant (Remote) to support our hotel booking team. In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services. This is a great opportunity for someone who enjoys interacting with people, is comfortable working remotely, and is passionate about the travel industry.
Key Responsibilities:
Reach out to potential clients via phone, email, and social media to introduce our hotel booking services
Qualify leads and schedule appointments for travel advisors and hotel specialists
Maintain accurate records of outreach, client interactions, and appointment status
Respond to basic inquiries and direct more detailed questions to the appropriate team member
Follow up on previous contacts to ensure continued interest and engagement
Collaborate with the team to optimize outreach efforts and improve lead conversion
Qualifications:
Excellent communication skills (verbal and written)
Comfortable speaking with clients via phone or video platforms
Highly organized with strong time management skills
Friendly, professional, and client-focused demeanor
Basic computer proficiency and experience using online calendars or CRM tools
Self-motivated and able to work independently in a remote environment
Must be 18 or older with reliable internet access and a personal computer
Interest in travel, hospitality, or customer service a plus
What We Offer:
Flexible remote schedule
Comprehensive training and support
Opportunities for growth into travel planning or sales roles
Access to travel industry resources and perks
A supportive and engaging team environment
Work Environment:
This role is fully remote and requires strong self-management and communication. Ideal for those who enjoy building connections and supporting a team dedicated to providing exceptional travel service.
Skills
Customer Service