SVP - General Manager (Northeast Region)

Responsibilities

WHO WE ARE

 

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

 

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

 

WHAT YOU’LL DO

 

The SVP, General Manager role is a senior executive position that is responsible for providing leadership and guidance to the operation and administrative aspects of multiple branch offices. This role will formulate a successful business strategy to execute and deliver exceptional customer service and ensure that operations are productive, profitable, and supportive of corporate strategies and objectives.

 

 

Day-To-Day Responsibilities:

 

• Provides leadership, guidance and support to regional branch management personnel which includes work allocation, training, promotion and enforcement of internal procedures and controls, budget preparation, and business planning and management.
• Provides staff leadership by coaching, evaluating, identifying, and recommending professional growth opportunities and recognizing successes.
• Drive branch sales, productivity and cost containment activities.
• Develops and manages the branch operation based on the P&L and budget.
• Develop, manage and maintain staffing plans to support business growth objectives and customer needs.
• Reviews work from a relatively long-term perspective and against the function's goals. Translates corporate strategy and field priorities into short- and mid-term objectives for the function.
• Provides leadership to Field Operations staff to ensure activities of all technical operations employees are performed optimally and in compliance with Company standards of quality and efficiency.
• Provide leadership and training to build a high performing team.
• Proactive identification of trends including effective action plan deployed, timely and effective communication to senior leadership to address areas of concern and assure prompt resolution.
• Manages branch inventory and control assets.
• Monitor key metrics and provide guidance to regional department managers to achieve desired results.
• Ensures consistency in all levels of service activities and installations.
• Manages communication to and from branch office to corporate operations and management.
• Ensures compliance with company’s policies and office is operated in accordance with all applicable local, state and federal laws.
• Develops and drive a culture of performance management and accountability.
• Contribute to improving process workflows and maintaining system administration.
• Remain abreast of technological advances in the field and be able to identify areas of use in the
• Travel to various job sites required.
• Employees operating company or personal vehicles for business purposes must be legally authorized to drive, maintain a valid driver’s license and provide proof of coverage, meeting all minimum required insurance coverage as a condition of employment.
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

 

 

WHAT WE’RE LOOKING FOR

 

Must-Haves:

 

• Bachelor’s Degree in Business, or related field required.
• Minimum 8 -10 years’ senior level management experience managing a diverse operation with multiple business units .
• Ability to manage and direct projects to completion.
• Ability to formulate a sound business plan to reach targeted revenue and net profit goals.
• Ability to utilize local market strategy in accordance with company direction.
• Experience with budget preparation, fiscal management, and cash management.
• Ability to analyze and interpret financial data and prepare reports.
• Ability to lead with confidence and create alignment among management and attract and develop staff.
• Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks.
• Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required.
• Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach.
• Demonstrated leadership and management skills in a team-oriented, collaborative environment.
• Exceptional strategic thinking and structured problem solving skills.
• Excellent communication and interpersonal skills, both verbal and written.
• Proficiency in various business productivity systems.
• Ability to balance multiple tasks with changing priorities.
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization.
• Self-starter capable of working independently and ensuring to meet deadlines.
• Excellent communication and interpersonal skills, both verbal and written.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards.

Nice-To-Haves:

 

• MBA or Master’s Degree is preferred.
• Six Sigma Black Belt or Green Belt, Continuous Improvement preferred.
• Senior level management experience in the Audio Visual or Construction industry.
• Proven track record of success facilitating progressive organizational change and development within a growing organization.
• Demonstrated experience managing multiple branches/offices.
• Demonstrated knowledge and experience with construction or project management theory and practices preferred.
• Extensive experience developing and implementing business processes and streamlining operations.
• Experience with planning, implementing and managing the activities of an installation workforce through recruiting, training, scheduling and best practices techniques.
• Experience in business/strategic planning and execution, including diligence, acquisition and integration a plus.

 

PHYSICAL REQUIREMENTS

 

• Primarily seated work at a computer workstation.
• Occasional standing and walking.
• Frequent use of computer and phone equipment.
• Occasionally lift and/or move up to 10 pounds.
• Climate-controlled office environment.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

 

 

WHY YOU’LL LIKE WORKING HERE

 

• Medical benefits, including vision and dental
• Paid holidays and PTO
• Enjoyable and dynamic company culture
• Training and professional development opportunities

 

MORE ABOUT US

 

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

 

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.