- Location
- Bengaluru
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Product Management
- Experience
- 7+ years
- Source
- Lever
Description
About the Team
Our team is on a mission to solve complex challenges for the millions of people we serve every day. We are looking for a talented Senior Product Designer to join our Consumer Experience team, specifically focusing on the Notifications & Outbound ecosystem. This team is the primary voice of our brand, managing the end-to-end journey of how we reach users through email, SMS, and other messaging mediums to drive critical actions like review collection.You will take a leading role in this product area, collaborating with designers, product managers, and engineers to transform outbound communication into a seamless, high-value user experience.
How you’ll make an impact:
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Lead Outbound Strategy: Own the end-to-end design process for our notification systems, turning conceptual communication strategies into simple, elegant, and high-converting user journeys across email and mobile.
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Drive Engagement: Solve complex problems around review collection and outbound outreach, ensuring we reach the right user at the right time with the right message..
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Modern Tooling AI: Craft high-fidelity mockups and interactive prototypes in Figma, leveraging Generative AI to accelerate design workflows and explore personalized content at scale.
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Measure Iterate: Collaborate with cross-functional teams to guide the UX from discovery through launch, with a heavy focus on measuring design impact through conversion metrics and user sentiment.
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InfluenceMentor: Shape high-level product ideation to ensure we are building the right things.
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You will also mentor junior designers and champion a user-centric, data-driven culture.
The must have skills that matter:
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7+ Years of Experience: A proven track record in product design with a portfolio that showcases expertise in visual design, interaction design, and complex problem-solving.
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B2b Saas experience .
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Outbound Expertise: Experience or strong interest in designing for off-platform experiences (Email, Push, SMS) and understanding the nuances of communication design.
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Impact-Driven Mindset: Deep knowledge of the product lifecycle with a focus on defining and tracking success metrics to prove the ROI of design interventions.
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Technical Savvy: Proficiency in Figma and a growth mindset that embraces new technologies, including AI-assisted design and complex design systems.
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Strong Communication: A proven ability to articulate the why behind your design decisions and navigate ambiguity with optimism and humility.
Why You’ll Love Working with Us?
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Work with cutting-edge technology in a collaborative, global team
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Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).
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We’re Great Place to Work Certified (4 years in a row!).
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Hybrid work model (3 days in office – Prestige Tech Pacific).
Interview Process: [must use for all Engineering roles only]
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Tech Round 1: HM exploratory call
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Tech Round 2: Technical Round
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Tech round 3: Technical Round
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Hiring manager: Chat with Director
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HR Round: Chat with HR team on culture/ Behavioural
If this sounds like you, let’s talk