Troubleman

Classification: Troubleman

Work Hours: $58.34 hourly

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: Do you enjoy assessing various types of electric trouble? As a Troubleman, you'll be a key resource for troubleshooting, repairing, and ensuring service reliability. Your duties involve restoring electrical service to customers by determining the nature of service problems, making repairs if possible, and requesting additional resources when needed. You'll also determine and notify customers if the issue is on their side of the meter and beyond KUB's scope of service. You'll work closely with System Operations to restore and maintain system integrity, performing switching operations in substations and on overhead and underground circuits. Routine system maintenance is also part of your responsibilities. In emergency situations, such as fires or accidents, you'll clear lines for public safety. This role requires you to climb poles or work from a bucket, demonstrating your competency with the APPA Safety Manual, the Hazardous Energy Control Document, and other KUB safety standards. You'll utilize mobile data systems to document fieldwork and location. You'll be working outside, often alone, in all kinds of weather, handling high-voltage lines and equipment. Your hours will include weekends, nights, holidays, and extended periods during system outages and events.

Physical Requirements:

Works with energized lines. Requires very heavy physical work including, but not limited to lifting, bending, stooping, squatting, operating equipment requiring physical strength and endurance, working in close spaces, awkward positions, etc. Requires ability of climbing poles and working from extreme heights in buckets, etc. Requires above normal mental and visual alertness. Requires physical stamina to work for extended periods of time during emergencies and in extreme weather conditions.

Minimum Requirements:

• High school diploma or equivalent

• Completion of an approved apprenticeship program

• Successful completion of KUB's Troubleman Training Assignment within 6 months of hire, not to exceed 8 months.

• Minimum 3 years experience as Journeyman Lineman in the power industry

• Must maintain 60% Availability Acceptance Rate

• Ability to make independent judgments and deal with people courteously

• Must be able to think and react properly under pressure of time, weather and emergency conditions

• Possess and maintain an excellent safety record and demonstrate proficiency regarding all aspects of safety regulations and procedures associated with the job task

• Valid Class A driver license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements: 

• Advanced knowledge of KUB's electrical system

• Proven Leadership regarding safety

• Demonstrated experience & proficiency working with KUB's mobile data system

• Demonstrated professionalism and customer service

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer