Technical Authority Expert

## Join our Team

About This Opportunity

Join Ericsson and help solve complex infrastructure challenges that power global connectivity. We're seeking a Level 2 Unix/Linux Systems Specialist to lead technical operations, manage customer-facing support, and coordinate offshore teams. You'll ensure production systems meet Service Level Agreements while working with industry-leading technologies across Solaris, Linux, and cloud platforms.

What You Will Do

• Lead technical coordination on customer sites and oversee offshore teams to maintain system performance and stability
• Provide advanced technical support for Solaris, HP-UX, Red Hat Linux, high-availability clusters, and disaster recovery solutions
• Participate in customer projects involving Red Hat, Oracle, Dell, HP, and other enterprise technologies
• Advise on system integration, architecture, and solutions; support customer presentations and documentation
• Manage customer technical requests independently and provide regular progress updates
• Handle critical incidents, outages, and disaster recovery scenarios from inception to resolution
• Troubleshoot operating systems, restore systems after failures, and plan recovery strategies
• Coordinate with design teams, Level 3 support, and vendors to resolve complex technical issues
• Develop and implement automation using Ansible and Infrastructure-as-Code tools
• Maintain system configurations, plan changes, and follow ITIL best practices

You Will Bring

• 8+ years of experience in infrastructure, NFV, SDN, or cloud environments
• Hands-on expertise managing Solaris 10/11 systems, including recovery procedures
• Experience with SPARC/Oracle hardware, LDOM, Zones, Oracle VM, and Sun Cluster technologies
• Proficiency with storage systems (ZFS, UFS, QFS) and enterprise storage solutions
• Strong knowledge of Red Hat Enterprise Linux (RHEL 6/7/8/9), HP-UX, and clustering solutions
• Ability to work independently with customers and manage technical requests
• Experience with ITIL processes and incident management
• Understanding of virtualization, automation concepts, and monitoring tools
• Degree in Computer Science or related field (or equivalent experience)
• Willingness to learn continuously with minimal supervision

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: United Arab Emirates (AE) || Dubai

Req ID: 788281