Skywise - Head of Commercial APAC

Job Objectives

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform Airlines operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

As a Head of Commercial APAC, under the leadership of the Head of Region APAC, you will drive strategic growth, customer retention, and regional market expansion across Asia and Pacific regions (South Asia, SE Asia, North Asia and Pacific, excluding China). Leading a high-performing team of Commercial Directors and Marketing Managers, this role aligns sales targets with exceptional Customer experience.

As a culture carrier at Skywise, you will break down traditional silos to foster collaboration, ensuring your regional team lives the company mindset daily—owning outcomes, operating with transparency, and scaling with speed. You will also work in tight alignment with the Heads of Commercial for the Americas and EMEA to deliver a unified global commercial strategy.

Job Responsibilities

• Drive Revenue & Growth: Direct your regional team to achieve and exceed new sales revenue, contract renewals, up-selling, and cross-selling targets to ensure profitable business growth.

• Embody Leadership & Coaching: Manage and coach Commercial Directors; actively close team competency gaps by facilitating upskilling proposals, and track team engagement to maintain high motivation.

• Feed the ecosystem: ensure perfect alignment and communication with Customer Success and Deploy and Support functions

• Strategic Account & Ecosystem Management: Oversee strategic account development plans for regional key accounts, ensuring tight, efficient coordination with the Airbus global account management team where appropriate.

• Cross-Functional Collaboration: Partner actively with internal departments (Finance, Legal, Portfolio & Program) to optimize contract development, resolve commercial issues, and feed customer insights back into the product roadmap.

• Commercial Operations Management: Utilize CRM tools (Salesforce) to optimize the sales process pipeline, and direct accurate management reporting, budgeting, and forecasting decisions.

• Coordinate between finance and legal dept and customers as necessary to resolve invoicing/account receivable issues, contract/pricing issues or any other kind of commercial issue.

• Assist Portfolio & Global Program organizations as required with reviewing specifications, determining priorities and liaising with potential customers. 

• Attend trade shows and user conferences as required by the Head of Region

Job Requirements

• Bachelor or Master in related field 

• Experience: <10 years of experience in B2B sales with complex contract negotiation + previous team management experience is a plus

• Industry Knowledge: In-depth understanding of the airline/aviation industry, aviation IT and application software

• People Leadership: Proven ability to lead, coach, and inspire a distributed sales team while driving accountability and zero-surprise communication.

• Entrepreneurial Mindset: Results-oriented, independent, and resilient under pressure, with a strong knack for out-of-the-box strategic problem-solving.

• Tools: Highly proficient with CRM principles and Salesforce (or equivalent).

• Travel: Willingness to travel internationally as required to support the territory (around 20% of time)

• Strong leadership and team spirit

• Achievement and results oriented 

• Good public speaking skills

• High perseverance to ensure all opportunities are uncovered and pursued 

• Effective team player in the organization 

• Possess high level of energy and integrity