Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding teams through the entire development lifecycle, from initial design concepts to final delivery. The position focuses on establishing development standards and ensuring that the software meets high benchmarks for quality, scalability, and performance. Collaboration with various stakeholders to align technical efforts with business goals is a key aspect, along with continuous monitoring and refinement of the solutions to meet evolving requirements.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the architectural design and technical strategy for custom software projects to ensure alignment with organizational goals.
- Mentor and support team members to foster professional growth and enhance team capabilities.
- Coordinate cross-functional collaboration to facilitate seamless integration and delivery of software components.
- Drive continuous improvement initiatives to optimize development processes and product quality.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Strong knowledge of cloud-based contact center solutions and their integration within enterprise environments.
- Experience in designing scalable and high-performance software architectures.
- Ability to lead technical discussions and make informed decisions on software design and implementation.
- Familiarity with software development best practices, including code reviews, testing, and deployment strategies.
- Excellent problem-solving skills with a focus on delivering effective and efficient solutions.

Additional Information:
- The candidate should have minimum 5 years of experience in Amazon Connect.
- This position is based at our PDC2C - SEZ location.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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