Global Security Operations Center Specialist

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Global Security Operations Center Specialist

About Your Role:

The Global Security Operations Center is responsible for monitoring global risks (i.e., natural disasters, utility outages, fires, accidents, etc.) that could pose a threat to Fiserv associates, facilities, operations, and/or clients.  In this role, Specialists will work in a fast-paced, ever-changing environment where you will. quickly compose situational briefings that meet high level expectations to comply with GSOC reporting used to aid decision making from senior business and security leaders, facilities management, and senior executives.

What you'll do:

• Monitor and identify global risks that could impact Fiserv interests

• Provide intelligence to key decision makers across various business units to help drive positive results

• Monitor executive travel and regular business travel by providing security and safety briefings

• Support incident response and crisis management support

• Support additional tasks such as reporting on data privacy, fraud, health and safety, and suspicious activity incidents

• Monitor access to Fiserv facilities as well as various alarm and security systems

Experience you'll need to have:

• Bachelor’s degree or an equivalent combination of education, work, and/or military experience

Experience that would be great to have:

• Familiarity with MS Office Suite and Open-Source Intelligence Tools (OSINT).

• Experience with internal and vendor security software programs.

• Experience using tools such as Everbridge, ArcGIS, or Dataminr.

Important information about this role:

• We are better together. This role is fully on-site

• The GSOC is a 24/7/365 operations with three, eight-hour shifts Monday-Friday and two, twelve-hour shifts Saturday-Sunday

• Fiserv maintains cyber and network security teams that assess and mitigate those risks, these are outside the role of the GSOC specialist

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.