- Location
- HongKong
- Type
- Full-time
- Department
- Engineering
- Experience
- 4+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
Job Responsibilities include:
- Provide front-line production support across various cryptocurrency business lines and functions, including client trading, lending, proprietary trading, trade settlement, and risk management.
- Work on automation projects to minimize manual effort and enhance the effectiveness of production support.
- Monitor system health and performance; identify and resolve issues promptly to ensure uninterrupted operations.
- Debug and troubleshoot complex applications written in Java and Python.
- Collaborate with development teams to implement fixes and enhancements to improve system stability and performance.
- Coordinate with global counterparts to ensure seamless follow-the-sun support.
- Document and maintain support procedures, runbooks, and knowledge base articles.
- Communicate effectively with clients to understand and address their support needs, provide updates on issue resolution, and ensure client satisfaction.
- Proactively identify areas for improvement in systems and processes to enhance efficiency and reliability.
Preferred experience:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 4+ years of experience in SRE, Production Engineering, Production Support or DevOps roles, preferably in finance, with direct exposure to trading system internals, post-trade processing, or real-time risk engines
- Strong technical skills in SQL and at least one programming or scripting language, preferably Java or Python.
- Experience with incident response, root cause analysis, and structured problem-solving in a production environment.
- Exposure to cloud, CI/CD, Docker/Kubernetes or automation is highly valued
- Fluent in English is a must.
Skills
PythonJavaDockerKubernetesCI/CDSQLDevOpsSRERisk Management
