Media Center Audiovisual Technician

Saalex is seeking a Media Center (MC) Audiovisual Technician in Newport, RI to provide frontline customer service and technical support for multimedia presentation, collaboration, and video teleconferencing (VTC) environments. This position is responsible for the installation, operation, troubleshooting, maintenance, and support of audiovisual systems used in conference rooms, meeting facilities, and mission-critical collaboration spaces. The technician also assists with the facilitation of video conferences and multimedia presentations while ensuring equipment reliability and a positive user experience.

Position Type: Full-Time

Salary: $50k-$60k annually (depending on experience)

Work Location: Onsite.

Essential Functions:

• Install, configure, operate, maintain, and troubleshoot audiovisual and VTC systems.
• Provide technical support for video conferencing platforms including Microsoft Teams, Cisco, Polycom, Vidyo, and similar technologies.
• Support audio, video, projection, video wall, digital signage, and control system environments.
• Install audiovisual cabling, wall plates, mounts, displays, and related infrastructure.
• Perform fault isolation and corrective maintenance on audiovisual equipment.
• Operate and monitor facility equipment during meetings and presentations.
• Maintain accurate user guides, technical documentation, and operational procedures.
• Shut down, clean, secure, and prepare facilities for daily operations.
• Provide after-hours and occasional weekend support as required.
• Other duties as assigned or required.