Medical Assistant II

Description

JOB SUMMARY

A Medical Assistant II performs administrative and certain clinical duties under the direction of a
physician*. Administrative duties may include scheduling appointments, maintaining medical records,
and coding information for insurance purposes. Clinical duties may include taking and recording vital
signs and medical histories, preparing patients for examination, drawing blood, and administering
medications as directed by physician*. Competence in the field also requires that a Medical Assistant
adhere to ethical and legal standards of professional practice, recognize and respond to emergencies,
and demonstrate professional characteristics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify self as a Medical Assistant, verbally and by wearing name badge at all times while on duty.
• Under the direct supervision and responsibility of a licensed physician*, a Medical Assistant may
• undertake the following clinical duties:
• Administer basic health care or medical treatments.
• Apply bandages, dressings, or splints.
• Assess physical conditions of patients to aid in diagnosis or treatment.
• Assist practitioners to perform medical procedures.
• Collect biological specimens from patients.
• Conduct diagnostic tests to determine patient health.
• Control prescription refills or authorizations.
• Dispose of biomedical waste in accordance with standards.
• Explain technical medical information to patients.
• Administer medications and give non-intravenous injections.
• Interview patients to gather medical information.
• Inventory medical supplies or equipment.
• Operate medical equipment.
• Perform office procedures including all general administrative duties.
• Prepare medical instruments or equipment for use.
• Prepare patient treatment areas for use.
• Prepare medical billing information as instructed.
• Record vital statistics or other health information.
• Schedule patient procedures or appointments.
• Schedule x-rays and labs, and notify patient of results as directed by physician*. If results are
• coming from outside facility document results into patient’s chart.
• Track diagnostic procedures to assure that patient has had all diagnostic studies performed, are reviewed by physician*, and patient is notified of results within a timely manner. If results are coming from outside facility document results into patient’s chart.
• Contact patient with authorized instructions and the pharmacies regarding medication refills and
• document in Practice Partner the same day under the direction of the physician*.
• Schedule surgery, provide patient with written instructions to include dates and times of
• appointments and surgery, and document in patient’s chart.
• Coordinate schedule changes with front desk.
• Complete office charge slips with appropriate diagnosis and CPT code and submit to data entry in a
• timely manner.
• Document into the electronic medical record all interactions (related to patients in which medical
• intervention takes place.)
• Understand limitations of role as a Medical Assistant
• Other duties as assigned.   

*Physician has the option to delegate this responsibility to a mid-level provider.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures.
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities.
• Perform other duties as may be assigned cheerfully and willingly.

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS

• Minimum education requirement is high school diploma or GED.
• Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification.
• Must hold and maintain Medical Assistant (MA) certification/registration, or any other equivalent or comparable medical/clinical certification, registration or licensure. Certification, registration or licensure must be provided through an accredited organization or appropriate licensing board.

KNOWLEDGE, SKILLS AND ABILITIES

• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm.
• Preferred knowledge of operating electronic health records (EHR) systems.
• Proficient in use of English language both in written and verbal communication.
• Must be able to communicate with individuals of varying socio-economic backgrounds.
• Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Must be able to accurately prioritize multiple tasks.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Strength (Lift/Carry/Push/Pull): Light Medium (exerting up to 25 pounds of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 50% of the time
• Keyboarding/Dexterity: Frequently; activity exists up to 50% of the time
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Must be able to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes 

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints.
• Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT

• Clinical back office environment
• Exposed to frequent and constant interruptions in daily functions/schedule.
• Must be available to customers and staff throughout the day.
• May be required to work extended hours to meet department needs.