Internal Communications Specialist

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Internal Communications Specialist

Role overview

DUAL North America is seeking a temporary Internal Communications Specialist to support our team from September 2026 to January 2027.

Role responsibilities

•      Owns media relations, including building and maintaining relationships with journalists and identifying proactive media opportunities

•      Drafts and distributes press releases, and support executive thought leadership content and interviews

•      Plans, writes, and distributes internal communications, including executive updates, newsletters, and leadership messaging

•      Partners with HR and business leaders to align internal communications around key company initiatives, onboarding, and employee engagement

•      Drives adoption and engagement of internal communications platforms (e.g., Viva Engage)

•      Supports crisis and issues communications as needed

•      Manages social media content planning, creation, and distribution, and monitor brand sentiment across channels

•      Tracks and report on media placements and internal communications engagement metrics

•      Collaborates with the Creative Marketing Specialist and Digital Marketing Specialist to ensure consistent messaging and branding across all communications channels

Key requirements

•      Bachelor's degree in Communications, Journalism, Public Relations, or a related field, or equivalent professional experience

•      3+ years of experience in corporate communications, public relations, or internal communications, ideally within financial services, insurance, or a related B2B industry

•      Excellent written, verbal and client-facing communication skills  

•      Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) 

•      Ability to follow policies and procedures  

•      Self-motivated with strong attention to detail 

•      Travel required up to 10% of the time

•      Ability to remain in a stationary position up to 75% of the workday to perform tasks in a remote, home-office setting.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.