- Location
- International Commerce Centre, Hong Kong
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Experience
- 4+ years
- Source
- Workday
Description
- Execute trade capture, confirmation, settlement and lifecycle management processes for OTC and Structured Products, including complex product payoff events.
- Support issuance, post-trade processing and ongoing servicing activities across Equity Derivatives products.
- Partner closely with Sales and Trading teams to resolve trade exceptions, client inquiries and ad hoc business requests.
- Liaise with external issuing and paying agents (IPAs), custodians and clearing houses to process corporate actions and product lifecycle events.
- Investigate, escalate and resolve reconciliation breaks, control exceptions and operational risks in a timely manner.
- Monitor daily operational controls to ensure accurate and efficient transaction processing.
- Identify process improvement opportunities and drive automation and efficiency initiatives across the support model.
- Collaborate with regional and global stakeholders to deliver a consistent client and business experience.
- Comprehensive knowledge and understanding of equity derivatives trade support, middle office operations or related functions.
- Understanding of equity derivative products, structured products, OTC swaps, options and associated lifecycle events.
- Ability to operate independently with respect to core job responsibilities while escalating issues appropriately.
- Strong organizational, analytical, problem-solving and communication skills.
- Ability to build effective relationships with front office, operations, technology and external counterparties.
- Experience identifying control gaps and driving operational improvements and automation initiatives.
- Culture carrier across Operations, embracing the Firm’s core values and demonstrating a strong risk and control mindset.
- Ability to meet strict deadlines in a fast-paced environment, understand complex problems and grasp new concepts quickly.
- At least 4 years' relevant experience would generally be expected to find the skills required for this role.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
