- Location
- CHN - Shanghai CTC - Cytiva, China
- Type
- Full-time
- Department
- Engineering
- Education
- Bachelor
- Closing date
- Today
- Source
- Workday
Description
Be part of something altogether life-changing!
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
What you’ll do
1.Provide high level technical support to customers including installation, commissioning, maintenance, troubleshooting and necessary trainings in the service areas for equipment. 2.Manage territory service activity and ensure high quality service to meet company measurements (service KPIs), and service business target.
3.Maintain high customer satisfaction (NPS) in the field service work.
4.Help driving market penetration and contract capture rate, providing service contract to fulfill customer need.
5.Coach and help other team members to improve whole team service capabilities.
Who you are
1.Bachelor's degree or above. Must be English proficiency (CET-4 or above).
2.Majored in Biomedical engineering, Computer, Electronic, Automation, etc
3.5+ years or above working experience. Life Sciences application and equipment service-related preferred.
4.High integrity & discipline. Capability of working under customer pressure and travel.
5.Excellent communication & presentation skill, strong interpersonal skill. Business acumen preferred.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
