Vice President Commercial Americas

Overview

Waters Corporation is the world’s leading specialty measurement company, dedicated to improving human health and well-being through high-value analytical technologies and industry-leading scientific expertise. The Vice President, Americas Commercial owns the growth agenda for the North America, Latin America and Canada, leading a commercial organization of more than 850 people across Sales, Service, Technical Sales, and Field Marketing to deliver orders, sales, and contribution growth against the regional P&L.

 

This is a full commercial P&L leadership role with direct control of field operations and field service. The successful candidate will translate Analytical Sciences Division strategy into disciplined regional execution, partner closely with the business segments and Commercial Excellence, and build a high-performing, inclusive team.

Responsibilities

• Set a challenging, sustainable growth agenda for the Americas Region and own delivery against orders, sales, profit margin, and contribution targets through the regional P&L.
• Translate Analytical Sciences Division strategy into regional business plans, including pricing models and organizational design, and execute through a reliable, Lean-grounded management system and clear KPIs.
• Leverage analytics and KPIs to measure outcomes and the execution of key initiatives, and drive efficiency and performance through robust processes and tools.
• Oversee the service and support organization to ensure high customer satisfaction and an outstanding end-to-end customer experience.
• Build, develop, and retain a high-performing team that values diverse backgrounds and an inclusive culture.
• Develop and grow customer and market relationships; engage regularly with key customers, thought leaders, and industry stakeholders to understand and grow emerging segments.
• Develop a deep understanding of competitor strategies across platforms.
• Partner with Commercial Excellence to equip the field with the tools and training to represent Waters’ products and capabilities at a high standard.
• Identify external partnerships, inorganic growth opportunities, and indirect/channel models to expand commercial reach.
• Liaise with Product Development to ensure Voice of Customer is heard and to stay aligned with new product launches.
• Work closely with compliance and legal to ensure the business operates with integrity.

Qualifications

 

• Strong commercial leadership with a strategic mindset and an uncompromising execution focus.
• Fluency with a structured, Lean-grounded management system that reliably converts strategy into results.
• Sound analytical skills and decision-making, with the ability to structure effective field programs and measure their success.
• Change-management advocate, with a demonstrated ability to design organizations for success and seed key roles with high-performing, diverse talent.
• Ability to rapidly build a deep understanding of Waters’ products, markets, and technologies.

• Bachelor’s degree in engineering or a scientific discipline required.
• MBA from a top-tier program is strongly preferred.