Security Officer Dispatch Operations Specialist

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Operations Specialist in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor systems, document activity, and dispatch personnel as needed. You will help maintain a welcoming environment through responsive customer service, clear communication, and attention to detail. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and delivers through teamwork and integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat06:00 PM - 06:00 AMSun06:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and employees by carrying out site-specific procedures, access-control protocols, and emergency response activities at a commercial real estate location.
• Monitor incoming calls, alarms, cameras, and building systems; dispatch appropriate personnel and/or emergency services according to established procedures.
• Receive, document, and communicate routine requests, incidents, and critical situations in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, visitor information, and records of communications and service requests.
• Conduct regular and random patrols of designated building areas and perimeter locations to help deter unauthorized activity; working environments and conditions may vary by site.

Minimum Requirements:

• Have at least one year of security-related experience.
• Be at least 21 years of age.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1656044