(USA) Manager, Operations

Position Summary...

What you'll do...

Role summary:
The (USA) Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and coordinating cross-functional teams to achieve business objectives. This role involves analyzing data to identify improvement opportunities, developing innovative solutions to enhance efficiency, and driving operational excellence. With a focus on accountability and continuous improvement, this position plays a critical role in delivering results that align with Walmart’s strategic goals.
About the team:
Our team drives Walmart Marketplace seller acquisition by generating, enriching, qualifying, and routing leads, managing seller pipelines, optimizing Salesforce data, and enabling Business Development Managers to focus on high-value selling. We manage multiple operational work streams by designing project plans, coordinating timelines, and facilitating cross-functional collaboration. The team emphasizes effective communication, accountability, and adaptability to deliver business solutions that improve efficiency and support strategic goals. By leveraging data insights and fostering strong stakeholder relationships, the team ensures successful project execution and continuous process improvement aligned with Walmart’s mission and values.
What you'll do:

• Lead multiple operational initiatives by developing project plans, managing timelines, coordinating cross-functional teams, and driving execution from concept through implementation.

• Partner with business stakeholders to define requirements, communicate project status, manage risks, and ensure successful delivery of strategic initiatives.

• Analyze operational and seller pipeline data to identify trends, uncover root causes, and provide actionable recommendations that improve business performance.

• Design, implement, and continuously improve scalable processes, workflows, and automation that increase operational efficiency and support seller acquisition.

• Manage and maintain Business Development Manager (BDM) pipelines by enforcing data quality standards, optimizing lead routing and enrichment, and driving consistent Salesforce processes and best practices.

What you'll bring:

• Proven experience managing multiple operational projects with strong organizational and project management skills.
• Ability to analyze data, identify root causes, and develop actionable solutions aligned with business objectives.
• Effective communication skills to collaborate with cross-functional teams and influence stakeholders.
• Demonstrated adaptability and accountability in driving continuous improvement and meeting business goals.
• Expertise in resource allocation, timeline management, and delivering projects on schedule.
• Strong leadership capabilities to mentor and develop associates while fostering a high-performing team environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $70,000.00 - $130,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $91,000.00 - $169,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.