- Location
- Snowbird, UT, United States of America
- Type
- Full-time
- Experience
- 18+ years
- Education
- High School
- Source
- Workday
Description
Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.
TITLE: Gate Operator
LOCATION: Snowbird Resort
STATUS: Seasonal, Full-Time, Hourly
SCHEDULE: Variable
- Anticipated start: Late November.
- Typical Shifts: 7:30 am to 3:30 pm
- Shifts may include early mornings, evenings, weekends, and holidays based on operational needs.
SUMMARY
Join Snowbird's Tram, Lift & Gate (TLG) Operations team as a Gate Operator, helping provide a safe, efficient, and welcoming experience for guests accessing the mountain. In this role, you'll verify lift access, monitor gate operations, assist guests, and help ensure compliance with Snowbird's pass and ticket policies.
Our team is proud of the welcoming, inclusive culture we've built and the strong leadership that supports it. With all supervisors and the director having more than 10 years of service, you'll be joining an established, experienced team known for collaboration, consistency, and operational excellence.
WHAT YOU’LL DO
- Operate lift access gates safely and efficiently.
- Verify lift tickets, passes, and access credentials.
- Maintain safe, organized, and hazard-free gate areas.
- Provide exceptional guest service and assist with guest questions or concerns.
- Enforce pass and ticket policies, including identifying fraudulent pass use.
- Work closely with other departments to support safe and seamless mountain operations.
- Support tram, lift, and dig crew operations as needed.
WHAT YOU NEED TO GET THE JOB DONE
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and follow established procedures.
- Basic reading, writing, math, and problem-solving skills.
- Basic mechanical aptitude and the ability to work effectively as part of a team.
- Commitment to enforcing policies consistently and professionally.
WORK SCHEDULE
- Specific Shifts: Shifts vary, maybe early morning or late evening, weekends, and holidays, depending on business levels.
WORKING CONDITIONS
- Work outdoors in variable winter weather conditions.
- Stand for extended periods and lift up to 50 pounds.
- Bend, kneel, reach, grasp, and perform repetitive motions.
- Work efficiently under pressure in a fast-paced environment.
- Frequent interaction with guests during high-volume periods.
- May be required to stay overnight during road closures or severe weather events.
WHY WORK HERE
- Ski pass and complimentary ticket benefits
- Employee discounts on dining, retail, lessons, lodging, and daycare
- Medical, dental, vision, and accident insurance eligibility based on position
- 401(k) program
- Discounts with POWDR partner resorts
- Free employee transportation, including UTA Bus, rideshare vans, Alta Shuttles and Employee Blue Shuttles
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.
Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.
If you are passionate about the outdoors, check out our open positions and apply online today!