Records Supervisor

Relief Team - Records Supervisor - (Zero-hours contract)

Hourly rate: £25 per hour plus holiday pay

Location: Peterborough

Contract: Zero-hours contract (project work)

Hours: Project will require 37.5 hours per week, Monday – Friday, between 08.00 - 17:30pm with 1-hour unpaid lunch break

Start Date – October 2026

Work model: Onsite working as outlined below

Training: Possible requirement for training in London, for which travel will be paid

Williams Lea seeks a Records Assistant (Destruction project) to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role:

We are seeking a highly motivated and detail-orientated individual to join our team as a records Supervisor within our relief team here at Williams Lea. The successful candidate will be part of an ongoing file destruction project, working at warehouse premises in Peterborough. This role will involve processing files for destruction, managing data entry tasks, and ensuring compliance with internal records procedures.

The ideal candidate will have a keen eye for detail, a willingness to learn new technologies, the ability to adapt to changing work priorities in a virtual environment and achieve daily processing targets while maintaining accuracy and quality standards. The Supervisor will be responsible for keyholder duties, including the opening and closing of the warehouse premises. The role will also require the postholder to undertake Fire Marshal and First Aid responsibilities, ensuring compliance with health, safety, and security procedures

The project is expected to last between 12 to 13 months, with potential for extension; however, as this is a zero-hours contract, the duration could be subject to change and cannot be guaranteed.

Key Responsibilities: 

• Participate in Records File Destruction Project: Collaborate with the project team to manage the destruction of files in accordance with established timelines, on-site at warehouse premises in Peterborough
• Process Files for Destruction: Prepare files for destruction by ensuring that they meet the criteria specified within the project scope
• Adapt to New Technologies: Learn and use new technologies, software, and systems to enhance productivity
• Follow Internal Records Procedures: Ensure that all actions related to file destruction are performed in adherence to company policies, internal procedures, and legal requirements for document retention
• Data Entry: Accurately input relevant data into the records management database, maintaining data integrity and consistent record-keeping
• Adhere to Document Retention Policies: Follow company and legal retention policies, ensuring that only appropriate files are destroyed, and that data is stored correctly for the required timeframes
• Oversee day to day operations: Monitor daily progress and liaise with London based project team to discuss any issues through daily catch-up meetings. (Note: This does not include management of staff.)
• Health, Safety and Security: Act as a designated keyholder for the warehouse, carrying out opening and closing procedures, and fulfil Fire Marshal and First Aid responsibilities as required (relevant training will be given)

Personal Attributes:

• Experience in records management, office administration, or related field (preferred, but not essential)
• Experience in a supervisory role
• Experience of managing people
• Experience of using Microsoft Excel and other office software
• Excellent timekeeping
• Strong attention to detail and accuracy in handling documents and dat.
• Ability to efficiently manage workload and achieve daily operational targets
• Ability to work independently and manage time effectively
• Comfortable with learning new technologies and adapting to virtual tools
• Knowledge of document retention policies and record-keeping procedures (preferred)
• Strong communication skills, both written and verbal
• A proactive and team-orientated approach with the ability to collaborate across departments

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday pay, plus bank holidays (dependant on hours worked) 
• Referral Scheme 
• Life Assurance
• Access to all Williams Lea internal job opportunities 
• Access to Learning Lounge and our internal training suite 

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity:

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at [email protected] (we do not accept applications to this email address).

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