Seasonal Part-Time Golf Starter & Players Assistant (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

A golf starter is responsible for managing tee times, ensuring a smooth flow of play, and providing excellent customer service to golfers. A marshal is responsible for helping to maintain a proper pace of play while assisting with members and guests to resolve any on-course issues that may arise. 

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage Tee Times: The golf starter coordinates tee times and ensures that all groups tee off at their scheduled times. This includes checking in players and managing any delays or issues that arise.
• Customer Service: Provide information to golfers about course rules, policies, and facilities. The starter must present a professional and positive image while interacting with members and guests, ensuring a welcoming atmosphere.
• Pace of Play: Monitor the pace of play on the course and direct players to the first tee at appropriate times. The starter may also need to address slow play issues and communicate with marshals to maintain an efficient flow.
• Equipment Management: Ensure that golf carts are ready for use, maintain an adequate supply of scorecards, pencils, and other necessary items at the first tee, and oversee the cleanliness and organization of the starter building and staging area.
• Assist with Course Operations: The starter may assist in tournament setups, manage the driving range, and provide instructions on the use of practice facilities and GPS systems on golf carts.
• Record Keeping: Keep accurate records of tee times, player names, and golf cart assignments. This includes maintaining communication with other staff members regarding course conditions and player needs.
• Must have computer (tablet) experience and knowledge/skills of operation including, but not limited to, the inputting of players and tee times into tablet and/or phone, tracking all players, cart numbers, tee times in our tee sheet software and Golf Car Mounted GPS System.

Requirements

Knowledge, Skills and Experience:

• Previous experience in a customer service role, preferably in a golf or hospitality setting.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and work effectively in a fast-paced environment.
• Knowledge of golf course operations and etiquette is a plus.
• Ability to work flexible hours, including weekends and holidays.
• Minimum Education:
• High School Diploma or equivalent required.

Language Skills:

The individual must have the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Availability:

Varied working hours to include days, evenings, weekends, and holidays as needed.

License/Permits/Certifications Required:

Valid Driver’s License and State mandated vehicle insurance.

Physical Job Description:

Activity Summary

Ability to stand for extended periods and lift up to 25 lbs.

Ability to work in varying weather conditions.

Work Environment:

The attendant works in a well-lighted, clean environment. S/he constantly interacts with other people, and may have to handle several responsibilities at once. The Association maintains a smoke-free environment in its offices, buildings, and Clubhouse complex.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Renee Lott at (949) 599-2139.