Houseperson

Mandarin Oriental Punta Negra, Mallorca is looking for a Houseperson to join our Housekeeping Team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. 

About the job 

Based at Mandarin Oriental Punta Negra, Mallorca, as the Houseperson, you will be responsible for assisting in the distribution of housekeeping supplies, ensuring room attendants have everything needed for their tasks. 

As Houseperson, you will be responsible for the following duties:  

• To assist in the distribution of housekeeping supplies, ensuring room attendants have everything needed for their tasks  

• To transport linens, towels, and cleaning materials between storage areas and guest floors.   

• To collect and deliver guest laundry, coordinating with the laundry department.  

• To assist with moving furniture and deep-cleaning projects, including setting up extra beds or cribs in rooms.  

• To remove used linens and waste from guest rooms and service areas, ensuring a clean working environment.  

• To handle special housekeeping requests, such as additional amenities or urgent room servicing.  

• To follow hotel safety protocols, ensuring compliance with hygiene and sanitation standards.   

• To respect guest privacy, following the "Do Not Disturb" policy and handling guest belongings with care.  

• To use cleaning supplies responsibly, adhering to sustainability and cost-control measures.  

• To perform any other reasonable duties as required by the Executive Housekeeper.    

• Contribute to the hotel’s sustainability initiatives by ensuring the proper separation and handling of waste, and by supporting the established environmental policies. 

As Houseperson, we expect from you:  

Experience and education 

• Previous experience in the same role is preferred.  

Technical Skills 

• Willingness and flexibility to work in shifts (day, afternoon, and night).    

• Basic communication skills in Spanish and English.   

• Professional appearance, adhering to hotel grooming standards.

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

We’re Fans. Are you?