Ticket Agent (casual part time)

We are currently seeking a part-time Ticket Agent to join our Parks & Gardens team at New Hanover County. Airlie Gardens is a premier garden of the coastal South featuring 67 acres of walking paths, seasonal blooms, mighty live oaks, and historic structures. Our picturesque grounds and commitment to preserving the beauty and history make us one of Wilmington’s most desired venues for weddings and events. 

The Parks & Gardens Department's mission is to maintain and operate parks and facilities that enrich the lives of the community and promote an overall healthier lifestyle. The department manages and maintains over 2,900 acres including parks & athletic facilities, historic Airlie Gardens, and County-owned non-park facilities such as the county libraries, the Cape Fear Museum, NHC Jail and Fire Stations.  


Responsibilities for this role include: 

• Greet garden guests, sell tickets, and provide guests with garden tour information.
• Provide phone support.
• Reconcile cash drawer at the end of day.
• Assist with gift shop sales, display, and inventory.
• Provide clerical data entry.
• Serve as volunteer and vendor check in liaison.
• Assist with garden outreach, programming, exhibits, and signature events as needed.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. Supported by the work of our Office of Diversity and Equity, New Hanover County celebrates diversity in our employees’ backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.     


Work schedule: 

• The work schedule will vary depending on events scheduled. 
• 19 hours a week or less, including some nights and weekends.    

Employment Type:
Casual Part Time, up to 19 hours a week, not eligible for benefits
 
Salary Information:
This position is funded by the Airlie Gardens Foundation, and the hiring salary is $17.46 hour.
 

Required Education and Experience:   

• High School Diploma or GED 
• Experience in a customer service environment that includes handling money.  
• Experience with Microsoft Office is required. 
• Must be able to operate a golf cart. 

 Required: 

• Valid Driver's License (from any state) and good driving record required at time of application. 
• Valid North Carolina Driver’s License required by first date of employment with good driving record.

After the closing date for this position applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. Please be sure to check your email for this communication so we may proceed with the next step in the recruitment process in a timely manner. All updates regarding an application can be viewed through your applicant portal.