- Location
- Appleton, Wisconsin, US
- Type
- Full-time
- Seniority
- Manager
- Education
- Bachelor
- Source
- BetterTeam
Description
American Welding & Gas Inc. is seeking an energetic, self-motivated candidate to fill a Branch Manager position at our Appleton, WI location.
The Branch Manager is responsible for directing the day-to-day activities of sales, including counter sales, warehousing, distribution, production with P&L responsibilities.
Branch Manager Duties:
- Lead and promote safety; organize safety meetings and strictly enforce safety rules.
- Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
- Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
- Through management of sales, margins, and expenses, improve the operating income performance of the branch.
- Through management of the store ranking metrics, improve the branch's store ranking.
- Review and understand monthly financial statements and adjust to improve performance.
- Coordinate activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
- Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
- Participate in the preparation of market information and annual sales analysis and forecast.
- Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
- Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store.
- Responsible for timely and quality performance appraisals of assigned personnel.
- Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company.
- Evaluate and monitor day-to-day activities of the branch to ensure cost effective operations and make changes to ensure same when required.
- Sell profitable sales growth to new and existing opportunities.
- Other duties may be assigned.
Branch Manager Qualifications:
- Bachelor's degree or equivalent experience.
- Previous management experience.
- Intermediate level computer skills.
- A team player who takes ownership, creates solutions and drives for results to get the job done.
- Excellent communicator who expresses consistency in words and actions, communicates directly and honestly.
- Ability to work independently and under pressure to meet deadlines.
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Strong leadership and relationship development skills.
- Pleasant, professional, and courteous personality.
- Strong administrative skills: organized, efficient, and versatile.
- Excellent verbal and written communication skills.
- Goal oriented and self-motivated.
Incentives:
- Competitive pay structure with Performance Incentives.
- Medical, Dental, & Vision Benefits with no waiting period.
- Collaborative environment where your input is valued daily.
- Company paid Life Insurance and Short-term & Long-term Disability.
- 401(k) Retirement Savings Plan with Company Match.
- Paid Holidays and Paid Time Off.
About Us:
American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.
American Welding & Gas, Inc. is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Skills
Customer Service