Operations Manager – Material Handling

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Road & Rail Services
Location: New Wales, FL
Job Type: Full-Time | On-Site
Schedule: Flexible – Based on Operational Needs

Lead a Team. Drive Performance. Make Safety a Priority.

Road & Rail Services is seeking an experienced Operations Manager to oversee daily material handling operations at our New Wales, Florida location.

We are looking for a hands-on leader who understands industrial operations, knows how to manage employees effectively, and is comfortable making decisions in a fast-paced work environment.

This position requires more than supervising from an office. Our Operations Managers are expected to maintain an active presence in the field, work closely with employees, identify operational challenges, and take ownership of safety, productivity, and customer satisfaction.

The ideal candidate has previous leadership experience in material handling, industrial operations, manufacturing, rail operations, logistics, or heavy equipment environments and knows how to build an accountable, safety-focused team.

What You'll Be Responsible For

Operations & Production Management

Direct daily material handling activities to meet operational and customer requirements.

Coordinate staffing, equipment availability, and work assignments to maintain productivity.

Monitor daily performance, production goals, and operational efficiency.

Identify equipment problems, workflow delays, and opportunities for improvement.

Ensure work is completed according to established procedures and quality standards.

Maintain accurate operational reports, documentation, and performance records.

Communicate regularly with customers regarding service expectations and operational needs.

Safety, Compliance & Continuous Improvement

Promote a strong safety culture through daily leadership and employee engagement.

Ensure compliance with applicable OSHA, EPA, FRA, DOT, company, and customer requirements.

Conduct routine workplace inspections, safety observations, and operational audits.

Support applicable AAR, ISA, ISO, and other customer or industry audit requirements.

Investigate accidents, injuries, equipment damage, and near-miss incidents.

Develop and implement corrective actions to prevent recurring safety concerns.

Verify employees follow established Standard Operating Procedures (SOPs).

Identify opportunities to improve safety, productivity, equipment utilization, and service quality.

Qualifications & Experience

Required:

High school diploma or GED.

Minimum 3 years of supervisory or management experience in an industrial, manufacturing, material handling, or related operational environment.

Demonstrated ability to supervise employees and manage daily production requirements.

Experience addressing employee performance, attendance, and workplace issues.

Strong understanding of workplace safety practices and operational procedures.

Ability to make independent decisions and manage competing priorities.

Strong communication, organizational, and problem-solving skills.

Ability to use computers for reporting, scheduling, and administrative responsibilities.

Valid driver's license when required for assigned job duties.

Ability to work a flexible schedule based on business demands.

Preferred Experience:

Bulk material handling, industrial processing, or rail-related operations.

Heavy equipment or industrial machinery operations.

Equipment troubleshooting and basic mechanical knowledge.

Experience managing safety-sensitive employees and industrial work environments.

Familiarity with OSHA regulations, operational audits, and safety compliance programs.

Experience improving productivity, managing labor costs, or coordinating multiple work crews.

Physical Requirements & Work Environment

This is an active management position requiring regular involvement in outdoor industrial operations.

Candidates must be able to:

Work outdoors in varying temperatures, humidity, dust, and noisy environments.

Walk and stand for extended periods throughout the workday.

Navigate uneven surfaces, industrial facilities, and active equipment areas.

Climb ladders and stairs when necessary.

Bend, kneel, crouch, reach, and twist while performing job duties.

Frequently lift up to 30 pounds and occasionally lift up to 50 pounds.

Wear required Personal Protective Equipment (PPE).

Work nights, weekends, holidays, or extended hours when business needs require.

Travel occasionally, including overnight assignments when necessary.

Compensation & Benefits

Road & Rail Services offers eligible full-time employees a comprehensive benefits package, including:

Competitive compensation based on experience.

Medical, dental, and vision insurance.

401(k) retirement plan with company match.

Paid vacation and holidays.

Annual steel-toe boot allowance.

Company-provided Personal Protective Equipment (PPE).

Professional development and leadership growth opportunities.

A promote-from-within company culture.

Veteran-friendly workplace.

Build Your Career With Road & Rail Services

Since 1987, Road & Rail Services has provided specialized railroad, logistics, and industrial support services throughout North America.

Our success depends on strong operational leaders who understand the importance of employee accountability, workplace safety, and delivering dependable service to our customers.

We value managers who lead by example, communicate clearly, solve problems, and take responsibility for the performance of their teams.

If you have experience managing industrial employees, coordinating material handling operations, and maintaining high safety standards, we encourage you to apply for our Operations Manager position in New Wales, FL.

Road & Rail Services is an Equal Opportunity Employer.